Jason A. Gonzalez
Los Angeles,California
Summary
Experienced Individual dedicated to enhancing business performance across various dimensions, including profitability, management, structure, and strategy. Identifies growth opportunities and implements effective solutions to drive organizational success. Analyzes market trends, develops innovative strategies, and optimizes operational processes. Delivers exceptional results through strong leadership, strategic thinking, and meticulous attention to detail.
Overview
3
3
years of professional experience
Work History
Barista Trainer/Coffee Barista
Starbuck Coffee
Los Angeles, CA
04.2022 - Current
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Trained new employees in groups and in one-on-one scenarios.
Stock Room Associate
Nordstrom Rack
Los Angeles, CA
10.2021 - 03.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Checked numbers manually and used hand-held equipment to locate products.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Conducted periodic audits to verify inventory accuracy.
Volunteer
Los Angeles Children's Hospital
Los Angeles, CA
11.2023 - 12.2024
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Represented organization positively and professionally while providing community with much-needed services.
Club President
01.2023 - 01.2024
- Recruited new club members by spearheading membership drives, conducting meet-and-greets, and hosting special events.
- Educated new members and officers on policies and procedures relevant to different roles.
- Partnered closely with club officers to develop successful strategies promoting club growth.
- Monitored club activities and identified areas for improvement.
- Sourced vendors for club needs, negotiated contracts and monitored delivery of needed services.
Club Treasurer
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Planned and managed annual budgets, tracking expenses, and investigating discrepancies to maintain optimal controls.
- Implemented strategies to improve organizational financial performance.
- Prepared and presented financial reports to inform senior management and board of directors.
- Used Excel and Python to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
Organization Convention Rep
- Developed and maintained positive relations and coordinated with members to properly handle requests and questions.
- Learned and followed all organizational policies and procedures to maintain safe and professional environments.
- Generated reports and provided feedback to management on turnouts to inform decision-making on future involvement events.
Social Media Marketer
Sigma Lambda Beta International Fraternity
- Trafficked advertisements to target audience using specific algorithms for focused exposure.
- Strategized and developed video content for client's website and social media publications.
- Increased user base by promoting brand awareness and launching key marketing efforts.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
Education
Bachelor of Science Degree in Business Administration -
California State Polytechnic University, Pomona
Pomona, CA05.2025
Skills
- Communication
- Ability To Accept and Learn From Criticism
- Fluent in Spanish
- Task Prioritization
- Excel
- Microsoft PowerPoint, and Word
- Python Programming
- Journal Entries
- Accounting experience
- Strong computer skills
- Team Leadership and Coordination
- Financial Accounting
- Trading operation management
- PPE use
- Business law
- Analytical and Critical Thinking
- Microbiology
- First Aid/CPR
Specialskills
Fluent spoken and written Spanish and English, Writing, speaking, and reading in formal matter, Word, Excel, Google sheets.
Experienceinformation
- Starbucks Barista, Barista, food handling, top tier customer service, worked overnight shifts, drive thru, drink making
- Nordstrom Rack Floor Member, Retail experience, stocking, clothes handling and sorting.
- Cashier/ Team member at a Pizza Hut, Kitchen experience, food handling, customer service
Timeline
Volunteer
Los Angeles Children's Hospital
11.2023 - 12.2024
Club President
01.2023 - 01.2024
Barista Trainer/Coffee Barista
Starbuck Coffee
04.2022 - Current
Stock Room Associate
Nordstrom Rack
10.2021 - 03.2022
Club Treasurer
Organization Convention Rep
Social Media Marketer
Sigma Lambda Beta International Fraternity
Bachelor of Science Degree in Business Administration -
California State Polytechnic University, Pomona