Jason Alff
Anita,IA
Summary
Adept Service Technician with a proven track record at Black Hills Energy Corp., specializing in installation, repair, and diagnostics expertise. Demonstrates exceptional attention to detail and customer service, significantly enhancing system efficiency and client satisfaction. Trained in HVAC and plumbing, showcasing flexibility and adaptability in fast-paced environments. Achieved a notable reduction in service calls through preventive maintenance measures.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Service Technician
Black Hills Energy Corp.
11.2007 - Current
- Explains diagnostic findings to customers and outlines repair or service options.
- Installs new equipment and explains operation and routine maintenance protocols to customers.
- Inspects equipment to diagnose operational issues.
- Adheres to safety protocols and policies to reduce workplace hazards.
- Qualified to do odorization of the service area
- Regularly do meter reads and meter routines. Also meter and regulator exchanges.
Overhead Door Installer
Overhead Door Company of Iowa
11.2003 - 11.2007
- Implemented preventative maintenance measures for clients'' overhead door systems, reducing the frequency of costly repairs and service calls.
- Educated clients on proper maintenance techniques for their newly installed overhead doors, prolonging product lifespan and minimizing service calls.
- Ensured safety compliance by adhering to industry standards during all phases of the installation process.
- Trained new team members in best practices for efficient, safe, and high-quality overhead door installations.
- Exceeded client expectations by delivering high-quality workmanship and maintaining a clean worksite throughout the installation process.
Apprentice
B&J Service & Repair
02.2000 - 11.2003
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned wide range of simple and complex techniques from on-the-job training.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Utilized equipment to break old forms and structures.
Education
Welding - Welding
Hawkeye Community College
Waterloo07-1993
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Repair techniques
- Diagnostics expertise
- HVAC systems
- Plumbing
Certification
- Refrigeration
- Forklift Operator Certification - Occupational Safety and Health Administration or independent providers.
- HVAC Excellence Certification - HVAC Excellence.
- First Aid Certification
Timeline
Service Technician
Black Hills Energy Corp.
11.2007 - Current
Overhead Door Installer
Overhead Door Company of Iowa
11.2003 - 11.2007
Apprentice
B&J Service & Repair
02.2000 - 11.2003
- Refrigeration
- Forklift Operator Certification - Occupational Safety and Health Administration or independent providers.
- HVAC Excellence Certification - HVAC Excellence.
- First Aid Certification
Welding - Welding
Hawkeye Community College
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