Jason Allen
Tampa,Florida
Summary
My goal is to contribute to a company with my skills, talents, trade and experiences to help increase company production, sales, marketing, and reputation.
Overview
12
12
years of professional experience
Work History
Independent Contractor
Uber
Tampa, FL
01.2020 - Current
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Fulfillment Associate
Amazon
Tampa, FL
11.2022 - 04.2024
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Filled orders according to defined standards using standard picking system.
- Followed proper packaging requirements depending on order size and type.
- Accepted, processed and quickly filled orders.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Performed daily cycle counts as part of inventory control process.
- Packaged items with appropriate materials to prevent damage during shipping.
- Processed customer orders efficiently with attention to detail.
- Prepared outgoing shipments for prompt delivery to customers.
Driver Manager
Rocky and Major Trucking
Tampa, FL
10.2019 - 11.2022
- Tracked driver behavior, timekeeping and attendance.
- Coordinated load planning for drivers to minimize dispatch delays.
- Tracked drivers and tractors to maximize utilization.
- Kept track of driver hours and miles to achieve maximum productivity in given hours.
- Developed and maintained communications systems for safety-critical information.
- Completed driver risk assessments and applied appropriate controls.
- Collated and delivered periodic and ad hoc statistics reports to assist leadership decisions.
- Verified accuracy of cargo before loading it onto the truck.
- Utilized GPS navigation systems for route planning purposes.
Demolition Crew Member
Trade Masters
Tampa, FL
02.2018 - 10.2019
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Followed company safety procedures in regards to operation of heavy machinery and hand tools to prevent accidents.
- Separated recyclable materials from debris for proper disposal or reuse.
- Demolished structures using heavy machinery like bulldozers and excavators.
- Assessed building structural components to determine safe and quick demolition strategies.
Truck Driver
Covenant Transport
Tampa, FL
01.2016 - 01.2018
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Managed personal driving time according to Hours of Service regulations.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
Moving Helper
Dolphin Moving
Tampa, FL
03.2012 - 08.2015
- Helped clients completing stressful moves by being professional, supportive and efficient.
- Communicated effectively with customers regarding their needs and expectations during the moving process.
- Coordinated pick-ups and deliveries with clients.
- Secured items in truck by strapping over protective padding.
- Followed customer instructions about placement of items and special considerations for handling.
- Loaded completed orders on pallets according to delivery numbers.
- Planned safe and practical routes based on traffic patterns, weather conditions and company policies.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Education
GED -
Ged
Tampa, FL01-2017
Skills
- Workload Management
- Service Marketing
- Project Management
- Records coordination
- Client Relationship Building
- Safety Compliance
- Production Planning
- Leadership
- Analytical and Critical Thinking
- Attention to Detail
- Conflict Resolution
- Self-Directed
- Teamwork and Collaboration
- Networking
- Excellent Communication
- Product Knowledge
- Consultative Sales
- Problem Resolution
- Adaptive team player
- Active Listening
- Project management abilities
- Prioritization
- Service Upselling
Timeline
Fulfillment Associate
Amazon
11.2022 - 04.2024
Independent Contractor
Uber
01.2020 - Current
Driver Manager
Rocky and Major Trucking
10.2019 - 11.2022
Demolition Crew Member
Trade Masters
02.2018 - 10.2019
Truck Driver
Covenant Transport
01.2016 - 01.2018
Moving Helper
Dolphin Moving
03.2012 - 08.2015
GED -
Ged