Jason Allen
Tampa,Florida
Summary
My goal is to contribute to a company with my skills, talents, trade and experiences to help increase company production, sales, marketing, and reputation.
Overview
14
14
years of professional experience
Work History
Independent Contractor
Uber
01.2020 - Current
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Security Officer
Allied Universal Security Services
06.2024 - 09.2025
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter unauthorized activities and maintain order.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Implemented security measures, enhancing overall safety for personnel and property.
Fulfillment Associate
Amazon
11.2022 - 04.2024
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Filled orders according to defined standards using standard picking system.
- Followed proper packaging requirements depending on order size and type.
- Accepted, processed and quickly filled orders.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Performed daily cycle counts as part of inventory control process.
- Packaged items with appropriate materials to prevent damage during shipping.
- Processed customer orders efficiently with attention to detail.
- Prepared outgoing shipments for prompt delivery to customers.
Driver Manager
Rocky and Major Trucking
10.2019 - 11.2022
- Tracked driver behavior, timekeeping and attendance.
- Coordinated load planning for drivers to minimize dispatch delays.
- Tracked drivers and tractors to maximize utilization.
- Kept track of driver hours and miles to achieve maximum productivity in given hours.
- Developed and maintained communications systems for safety-critical information.
- Completed driver risk assessments and applied appropriate controls.
- Collated and delivered periodic and ad hoc statistics reports to assist leadership decisions.
- Verified accuracy of cargo before loading it onto the truck.
- Utilized GPS navigation systems for route planning purposes.
Demolition Crew Member
Trade Masters
02.2018 - 10.2019
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Followed company safety procedures in regards to operation of heavy machinery and hand tools to prevent accidents.
- Separated recyclable materials from debris for proper disposal or reuse.
- Demolished structures using heavy machinery like bulldozers and excavators.
- Assessed building structural components to determine safe and quick demolition strategies.
Truck Driver
Covenant Transport
01.2016 - 01.2018
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Managed personal driving time according to Hours of Service regulations.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
Moving Helper
Dolphin Moving
03.2012 - 08.2015
- Helped clients completing stressful moves by being professional, supportive and efficient.
- Communicated effectively with customers regarding their needs and expectations during the moving process.
- Coordinated pick-ups and deliveries with clients.
- Secured items in truck by strapping over protective padding.
- Followed customer instructions about placement of items and special considerations for handling.
- Loaded completed orders on pallets according to delivery numbers.
- Planned safe and practical routes based on traffic patterns, weather conditions and company policies.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Education
GED -
Ged
Tampa, FL01-2017
Skills
- Workload Management
- Service Marketing
- Project Management
- Records coordination
- Client Relationship Building
- Safety Compliance
- Production Planning
- Leadership
- Analytical and Critical Thinking
- Attention to Detail
- Conflict Resolution
- Self-Directed
- Teamwork and Collaboration
- Networking
- Excellent Communication
- Product Knowledge
- Consultative Sales
- Problem Resolution
- Adaptive team player
- Active Listening
- Project management abilities
- Prioritization
- Service Upselling
Education and Training
other
Timeline
Security Officer
Allied Universal Security Services
06.2024 - 09.2025
Fulfillment Associate
Amazon
11.2022 - 04.2024
Independent Contractor
Uber
01.2020 - Current
Driver Manager
Rocky and Major Trucking
10.2019 - 11.2022
Demolition Crew Member
Trade Masters
02.2018 - 10.2019
Truck Driver
Covenant Transport
01.2016 - 01.2018
Moving Helper
Dolphin Moving
03.2012 - 08.2015
GED -
Ged