Jason Alouane
Sarasota
Overview
7
7
years of professional experience
Work History
Walmart Spark/Uber/Door Dash
Walmart/Uber/Door Dash
Sarasota
05.2023 - Current
- Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
- Answered customer inquiries regarding menu items, prices and availability.
- Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
- Delivered fresh food to customers across local area.
- Followed all vehicular laws and regulations, ensuring safe and legal operation of the delivery vehicle at all times.
- Analyzed customer address to determine best route for timely delivery.
Cashier
Lowes Home Improvment
Bradenton
05.2020 - 05.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Collected payments and provided accurate change.
- Helped with purchases and signed customers up for rewards program.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returned merchandise by strictly following store return and exchange procedures.
Customer Service Representative
Best Buy
Sarasota
01.2018 - 03.2020
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Surpassed sales goals through implementation of successful marketing strategies.
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided accurate information about products and services to customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Promoted promotional products and services.
Education
Basic Skills Certificate-CAD And Basic Skills Certificate-Revit - Computer Aided Drafting And Design
Suncoast Technical College
Sarasota, FL11-2023
High School Diploma -
Bethel Park High School
Bethel Park, PA06-2011
Timeline
Walmart Spark/Uber/Door Dash
Walmart/Uber/Door Dash
05.2023 - Current
Cashier
Lowes Home Improvment
05.2020 - 05.2023
Customer Service Representative
Best Buy
01.2018 - 03.2020
Basic Skills Certificate-CAD And Basic Skills Certificate-Revit - Computer Aided Drafting And Design
Suncoast Technical College
High School Diploma -
Bethel Park High School