Summary
Overview
Work History
Skills
Websites
Certification
Timeline
Generic
JASON ANDERSON

JASON ANDERSON

Willing To Relocate

Summary

Dynamic IT Manager with a proven track record at Aneca Federal Credit Union, excelling in technology implementation and vendor management. Expert in IT project management and user training, driving operational efficiency and cost savings. Recognized for fostering collaboration and enhancing team performance through effective leadership and strategic planning.

Overview

25
25
years of professional experience
1
1
Certification

Work History

IT Manager

Aneca Federal Credit Union
Shreveport, LA
06.2022 - Current
  • Coordinated implementation of new technology solutions to improve efficiency and reduce costs.
  • Negotiated vendor contracts for hardware and software purchases, ensuring necessary upgrades.
  • Facilitated collaborative meetings with department heads and vendors to resolve issues.
  • Researched hardware and software platforms to maximize cost savings while maintaining infrastructure compatibility.

Lead Technician - Area Manager

C&A Associates
Bossier City, LA
03.2018 - 07.2022
  • Serviced and maintained ATMs, pneumatic tubing systems, alarms, surveillance systems, safes, and security systems in banking industry.
  • Assisted customers with installation, setup, and training for new machines to ensure smooth operations.
  • Trained customers on proper operation and maintenance procedures for equipment.
  • Maintained accurate records of service calls, parts used, and customer feedback for future reference.
  • Communicated effectively with technicians regarding project progress to foster collaboration.

Field Service Technician II

NCR
10.2016 - 03.2018
  • Serviced ATMs and POS systems to ensure operational efficiency.
  • Analyzed service requests to identify malfunctions, executing repairs or replacements.
  • Performed routine maintenance on ATMs, including hardware troubleshooting and cleaning.
  • Installed software updates for ATMs based on specific customer requirements.
  • Tested new systems to verify functionality and readiness for deployment.

Regional Operations Manager

RRG - UNISYS
Lafayette, LA
08.2000 - 11.2016

Information provided upon request.

Skills

  • IT Hardware Support
  • Office 365
  • Application Support
  • Technology implementation
  • IT project management
  • IT Asset Management
  • Vendor Management
  • IT Service Management
  • Project Management
  • Technical Leadership
  • IT Budgeting
  • IT Systems Support
  • User Training

Certification

  • Life Safety & Property Protection
  • Dell Certified Systems Expert (DCSE)
  • A+

Timeline

IT Manager

Aneca Federal Credit Union
06.2022 - Current

Lead Technician - Area Manager

C&A Associates
03.2018 - 07.2022

Field Service Technician II

NCR
10.2016 - 03.2018

Regional Operations Manager

RRG - UNISYS
08.2000 - 11.2016
JASON ANDERSON