Jason Barksdale
Columbus
Summary
Customer-focused enrollment specialist with a proven ability to engage prospective clients through inbound and outbound calls, explain program benefits, overcome objections, and guide individuals through the enrollment process. Experienced in database management, client follow-up, and delivering exceptional customer service while achieving performance goals.
Overview
10
10
years of professional experience
Work History
Enrollment Specialist
Thriveworks Counseling And Coaching
Columbus, OH
11.2022 - Current
- Coordinated client enrollment processes for counseling and coaching services, ensuring smooth transitions into programs.
- Performed follow-up calls to assess and enhance client satisfaction during enrollment.
- Conducted follow-up calls to ensure client satisfaction during enrollment process.
- Informed clients about available services and program options at Thriveworks, facilitating informed decision-making.
Sales Agent
Spectrum
Columbus, OH
03.2020 - 07.2022
- Processed customer orders through sales system, ensuring accuracy and efficiency to enhance customer satisfaction.
- Managed customer inquiries, resolving issues promptly to maintain positive customer relationships.
- Processed customer orders through the sales system efficiently and accurately.
- Trained new sales agents on product knowledge and sales techniques to improve team competency.
Regional Sales Manager
CNAC Finance
Columbus, OH
01.2017 - 12.2019
- Led regional sales team to achieve monthly targets and drive revenue growth.
- Managed key client relationships to ensure satisfaction and retention.
- Generated comprehensive reports on sales metrics and revenue performance, identifying achieved goals and areas needing improvement.
- Provided detailed performance analysis and forecasts to senior management, aiding in strategic decision-making.
- Collaborated with marketing team to develop effective promotional campaigns and materials, enhancing regional market presence.
Education
High School Diploma -
Fort Hayes Metropolitan
Columbus06-1999
Skills
- Client Outreach
- Client education
- Objective management
- Client follow-up
- Outbound Calling
- Database management
- Lead generation
- Service marketing
- Time Management
- Objective Handling
- Phone Etiquette
- Enrollment Promotion
Timeline
Enrollment Specialist
Thriveworks Counseling And Coaching
11.2022 - Current
Sales Agent
Spectrum
03.2020 - 07.2022
Regional Sales Manager
CNAC Finance
01.2017 - 12.2019
High School Diploma -
Fort Hayes Metropolitan