Results-driven Member Assistant and Pro Loader skilled in equipment operation and inventory management. Committed to safety protocols and enhancing customer satisfaction while improving operational efficiency. Excels in managing multiple projects, delivering consistent results and fostering positive member experiences.
Overview
18
18
years of professional experience
Work History
Member Assistant
Sam's Club
Winston-Salem, North Carolina
02.2025 - Current
Assisted members with product inquiries and navigation to enhance shopping experience.
Completed day-to-day duties accurately and efficiently.
Engaged with customers to deliver exceptional service and resolve issues promptly.
Gathered carts from parking lot and inside store for customer use.
Provided assistance with loading purchased items into customer vehicles.
Maintained cleanliness of store premises to ensure a welcoming environment for customers.
Adhered to safety protocols while operating equipment such as forklifts or pallet jacks.
Maintained cleanliness and safety in cart return zones.
Organized shopping carts in designated areas to enhance store accessibility.
Pro Loader
Home Depot
Winston-Salem, North Carolina
09.2008 - 12.2024
Loaded delivery trucks with merchandise for efficient distribution.
Inspected products for quality before loading onto trucks.
Collaborated with team members to improve loading processes and reduce delays.
Operated forklifts and pallet jacks for safe material handling.
Maintained cleanliness and safety standards in loading area to ensure compliance and a safe working environment.
Followed proper lifting techniques when handling heavy items or boxes weighing over 50lbs.
Ensured that all products were stored properly in designated areas.
Assisted with unloading trailers manually using appropriate tools such as dollies or carts.
Adhered strictly to safety guidelines while operating material handling equipment inside the facility.
Maintained up-to-date knowledge of warehouse procedures and policies related to shipping and receiving activities.
Communicated effectively with management regarding inventory levels and needs.
Reported any safety hazards or unsafe working conditions to management team promptly.
Organized warehouse inventory to enhance accessibility and maintain order.
Collected and organized shopping carts from parking areas.
Ensured cart return areas were clean and safe for customers.
Engaged with customers to provide excellent service experience.
Provided assistance with loading purchased items into customer vehicles.