Jason Berardicurti
Charlotte,NC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Regional Resource Team
PNC Bank
02.2023 - Current
- Provide personalized financial guidance to clients, offering suitable banking solutions and conducting comprehensive financial reviews.
- Exceed sales goals by proactively identifying cross-selling opportunities and fostering strong client relationships.
- Collaborate with the branch sales and service team to ensure exceptional customer experience and optimize branch performance.
Coach
Team Carolina
02.2023 - Current
- Develop and implement effective training programs to enhance lacrosse athletes' skills and performance.
- Plan and organize team practices, drills, and game strategies to optimize player development and competitive success.
- Foster a positive and supportive team environment, promoting teamwork, discipline, and sportsmanship.
- Provide individualized coaching and feedback to improve players' technical abilities, tactical awareness, and overall game performance.
Teller/Assistant Service Manager
Canandaigua National Bank & Trust
05.2022 - 01.2023
- Delivered exceptional customer service, assisting clients with banking transactions, account inquiries, and problem resolution.
- Supported branch management in cash handling, opening and closing procedures, and ensuring compliance with bank policies.
- Supervised a team of tellers, ensuring efficient branch operations and high service standards.
- Identified sales opportunities and referred customers to appropriate products and services, contributing to branch sales goals.
Assistant Service Manager
Marble Slab Creamery
06.2021 - 11.2022
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Cashier/SalesFloor
Wegmans Food Markets
08.2015 - 05.2022
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Communication with customers professionally and proactively to provide product information and advice.
- Provided excellent customer service, processing transactions, handling cash, and addressing inquiries.
- Stocked shelves, ensuring product availability, organization, and merchandising standards.
- Maintained a clean and organized store environment.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Education
Bachelor of Science - Business Administration
Alfred University
Alfred, NY05.2022
Skills
- Account Management
- Sales Strategies and Business Development
- Customer Relationship Management
- Financial Services and Banking
- Team Leadership and Coaching
- Communication and Interpersonal Skills
- Problem Solving and Decision Making
- Time Management and Prioritization
- Attention to Detail
- Proficient in Microsoft Office Suite
Certification
- CNP - Certified Notary Public (North Carolina).
- NMLS License (Nationwide Mortgage Licensing System).
Timeline
Regional Resource Team
PNC Bank
02.2023 - Current
Coach
Team Carolina
02.2023 - Current
Teller/Assistant Service Manager
Canandaigua National Bank & Trust
05.2022 - 01.2023
Assistant Service Manager
Marble Slab Creamery
06.2021 - 11.2022
Cashier/SalesFloor
Wegmans Food Markets
08.2015 - 05.2022
Bachelor of Science - Business Administration
Alfred University