Jason Billings
Cartersville,GA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
28
28
years of professional experience
Work History
Industrial Footwear Sales Representative
Cintas
12.2012 - Current
- Top 10 shoe mobile sales in company for last 9 years (top 5 last 6 years averaging 10 Percent growth per year)
- Expanded customer base through cold calling, networking, and relationship building.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed customer accounts to secure customer satisfaction and repeat business.
Deputy Sheriff
Paulding County Sheriff's Office
03.2006 - 10.2011
- Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
- Conducted investigations into criminal activity, gathering evidence and interviewing witnesses to solve cases efficiently.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Answer 911 Calls for service
Supervisor/Manager
CarMax
08.1996 - 03.2006
- Top performer in every position held
- Managed teams of 10-15 people
- Evaluated employee performance and coached and trained to improve weak areas.
- Developed and implemented customer service policies to enhance satisfaction.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Established performance metrics for team, consistently tracking progress towards goals and making adjustments as needed.
Skills
- Brand Promotion
- New Business Development
- Adaptable and Flexible
- Client Base Retention
Timeline
Industrial Footwear Sales Representative
Cintas
12.2012 - Current
Deputy Sheriff
Paulding County Sheriff's Office
03.2006 - 10.2011
Supervisor/Manager
CarMax
08.1996 - 03.2006