Walter C. Fortado Jr
Windham,NH
Summary
Forward-thinking sales leader with an exceptional history of sales achievement. Adept at staying up to date on market, region and sales trends to maximize success. Excellent time management and organizational skills with an orderly and focused mentality.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Direct Sales Representative/Direct Sales Supervisor, Direct Sales Representative, Direct Sales Supervisor
Comcast Cable Corporation, Comcast
01.2009 - Current
- Meeting with former customers to win them back
- Maintain an ever evolving knowledge of Xfinity products and services
- Consistently work to improve Sales Skills
- Manage and Maintain Assigned Turf
- Consistently meet or exceed Sales Quotas, Supervising the daily activities of a team of up to 18 Direct Sales Representatives
- Ongoing training to maximize the efficiency of the team
- Employee Performance Analysis
- Brought the former Lawrence Winback Team to the #1 Position in sales consistently
Internet Sales Manager/Pre-Owned Sales Manager/Sales Consultant
Infiniti of Nashua
01.2005 - 01.2009
- Managing daily sales operations for a New and Pre-Owned luxury automotive dealership
- Supervising a staff of nine Sales Associates including Maintaining employee schedules and Employee performance analysis
- Monitoring Customer Satisfaction Index reports
- Managing employee training sessions specializing in Customer Service and Satisfaction
- Appraising Pre-Owned vehicles
- Strategic purchasing and wholesaling of Pre-Owned inventory
- Improved the dealerships monthly average of 15-20 Pre-Owned Vehicles to an average of between 45-55 per month due to strategic purchasing of inventory any thinking outside the box
- Increased sales and customer satisfaction through personalized servicing
- Provided superior and individualized customer service
- Kept detailed records of sales and contracts
Financial Services Manager
Wall's Lincoln Mercury
01.2004 - 01.2005
- Meet with guests to assess their needs for vehicle financing including offering insurance products through a selling system that increased dealer profitability
- Complete all necessary documents to legalize vehicle sale
- Establish relationships with local and national lenders for loan approvals
- Work directly with sales consultants throughout the sales process to assist in closing the sale
- Conduct presentations at weekly sales meetings to improve sales as a retail facility through ongoing training and role playing.
- Increased Average Profit Per Unit by 15%
Sales Manager/ Commercial Sales Manager
Bill Deluca Family of Dealerships
01.2000 - 01.2004
- Managing daily sales operations for a New and Pre-Owned luxury automotive dealership
- Supervising a staff of nine Sales Associates including Maintaining employee schedules and Employee performance analysis
- Monitoring Customer Satisfaction Index reports
- Managing employee training sessions specializing in Customer Service and Satisfaction
- Appraising Pre-Owned vehicles
- Strategic purchasing and wholesaling of Pre-Owned inventory
Education
High School Diploma -
Essex Agricultural And Technical Institute
Hawthorne, MA04.1982
Skills
- Cash Flow Management
- Sales Promotion
- Brand Promotion
- Team Contribution
- Professional Relationships
- Sales Initiatives
- Call Monitoring
- Brand Development and Marketing
- Closing Procedures
- Persuasive Negotiations
- Persistent and Resilient
- Consultative Sales Techniques
Accomplishments
2013 Comcast Elite Award- Top Supervisor Greater Boston Region
2008 Infiniti Award of Excellence
2004 President's Award Top Lincoln Mercury Dealer
Certification
Certified Infiniti Sales Consultant
GM Buypower Certified Manager
Certified GM Sales Manager/ Commercial Sales Manager Certified GM Sales Consultant/ Commercial Sales Consultant
Extensive Management, Organizational, Motivational, and Customer Oriented Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Direct Sales Representative/Direct Sales Supervisor, Direct Sales Representative, Direct Sales Supervisor
Comcast Cable Corporation, Comcast
01.2009 - Current
Internet Sales Manager/Pre-Owned Sales Manager/Sales Consultant
Infiniti of Nashua
01.2005 - 01.2009
Financial Services Manager
Wall's Lincoln Mercury
01.2004 - 01.2005
Sales Manager/ Commercial Sales Manager
Bill Deluca Family of Dealerships
01.2000 - 01.2004
High School Diploma -
Essex Agricultural And Technical Institute
Certified Infiniti Sales Consultant
GM Buypower Certified Manager
Certified GM Sales Manager/ Commercial Sales Manager Certified GM Sales Consultant/ Commercial Sales Consultant
Extensive Management, Organizational, Motivational, and Customer Oriented Training
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