Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
SalesAssociate

Jason Billingsley

St. Louis,MO

Summary

To inquire about positions inside the Xbox department of Microsoft.


I have over 30 years of experience in and around video games as a player, covering the industry via independent podcasting, streaming gameplay, and selling video games in a retail setting. I also have experience working within small and large teams to fix issues, provide support, and selling products.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Game Advisor/Senior Game Advisor

GameStop
Fenton, MO
09.2010 - Current
  • Enjoyed greeting customers upon entering store, determining gaming interests, giving suggestions and closing sales.
  • Helped management receive, inventory and display games and game-related devices and properly processed damaged merchandise for return.
  • Promoted to Senior Game Advisor in May 2022 when rules regarding position were changed

Associate

Oreck Clean Home Center/All Type Vacuum
Sunset Hills, MO
11.2006 - Current


  • Sold Oreck/Miele/Riccar vacuums, cleaning products, and other cleaning machines while also performing repairs on Oreck/Miele/Riccar machines.
  • Performed opening and closing procedures, including handling store money and ordering parts/machines/chemicals for all 7 store locations in the St. Louis metro area. Generally worked as only staff at a store.
  • Assistant to former District Manager from 2014-2019

Trouble Ticket Management (Phone Repair)

Charter Communications, Spectrum
Town And Country, MO
06.2005 - 09.2006


  • Performed tech and customer support by phone on Charter’s Telephone Service.
  • Utilized phone switches, REMEDY system, and online databases to manage and repair telephone service. Sold telephone features to customers.

High Speed Internet Technician I/II

Charter Communications, Spectrum
Town And Country, MO
05.2003 - 06.2005


  • Performed tech and customer support and sales by phone on Charter’s High Speed Internet Service.
  • Utilized ICOMS, AP Tools, Solarwinds, and other Charter-affiliated programs/sites to troubleshoot customer connections and resolve issues.
  • Promoted to level 2 in April 2004
  • Attended E3 2004 via my working credentials for Charter.

Education

Bachelor of Science - Journalism, Print

Murray State University
Murray, KY
08.1997 - 05.2002

Skills

Attention to Detail

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Additional Information


  • Co-Host online audio video game podcast, Checkmate Arcade (show on hiatus)
  • Semi-pro player of VS. System trading card game 2003-08
  • Competitive player of Magic the Gathering trading card game 2013-present

References

Ross Rasmussen
former Fenton, MO GameStop Assistant Manager

(708) 567-0733

ross226@yahoo.com


Kent Lewis

former Oreck of St. Louis District Manager

(314) 698-7100

Timeline

Game Advisor/Senior Game Advisor

GameStop
09.2010 - Current

Associate

Oreck Clean Home Center/All Type Vacuum
11.2006 - Current

Trouble Ticket Management (Phone Repair)

Charter Communications, Spectrum
06.2005 - 09.2006

High Speed Internet Technician I/II

Charter Communications, Spectrum
05.2003 - 06.2005

Bachelor of Science - Journalism, Print

Murray State University
08.1997 - 05.2002

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Jason Billingsley