Jason Billingsley
St. Louis,MO
Summary
To inquire about positions inside the Xbox department of Microsoft.
I have over 30 years of experience in and around video games as a player, covering the industry via independent podcasting, streaming gameplay, and selling video games in a retail setting. I also have experience working within small and large teams to fix issues, provide support, and selling products.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Game Advisor/Senior Game Advisor
GameStop
Fenton, MO
09.2010 - Current
- Enjoyed greeting customers upon entering store, determining gaming interests, giving suggestions and closing sales.
- Helped management receive, inventory and display games and game-related devices and properly processed damaged merchandise for return.
- Promoted to Senior Game Advisor in May 2022 when rules regarding position were changed
Associate
Oreck Clean Home Center/All Type Vacuum
Sunset Hills, MO
11.2006 - Current
- Sold Oreck/Miele/Riccar vacuums, cleaning products, and other cleaning machines while also performing repairs on Oreck/Miele/Riccar machines.
- Performed opening and closing procedures, including handling store money and ordering parts/machines/chemicals for all 7 store locations in the St. Louis metro area. Generally worked as only staff at a store.
- Assistant to former District Manager from 2014-2019
Trouble Ticket Management (Phone Repair)
Charter Communications, Spectrum
Town And Country, MO
06.2005 - 09.2006
- Performed tech and customer support by phone on Charter’s Telephone Service.
- Utilized phone switches, REMEDY system, and online databases to manage and repair telephone service. Sold telephone features to customers.
High Speed Internet Technician I/II
Charter Communications, Spectrum
Town And Country, MO
05.2003 - 06.2005
- Performed tech and customer support and sales by phone on Charter’s High Speed Internet Service.
- Utilized ICOMS, AP Tools, Solarwinds, and other Charter-affiliated programs/sites to troubleshoot customer connections and resolve issues.
- Promoted to level 2 in April 2004
- Attended E3 2004 via my working credentials for Charter.
Education
Bachelor of Science - Journalism, Print
Murray State University
Murray, KY 08.1997 - 05.2002
Skills
Attention to Detail
Critical Thinking
Flexible and Adaptable
Multitasking Abilities
Excellent Communication
Gaming Expertise
Additional Information
- Co-Host online audio video game podcast, Checkmate Arcade (show on hiatus)
- Semi-pro player of VS. System trading card game 2003-08
- Competitive player of Magic the Gathering trading card game 2013-present
References
Ross Rasmussen
former Fenton, MO GameStop Assistant Manager
(708) 567-0733
ross226@yahoo.com
Kent Lewis
former Oreck of St. Louis District Manager
(314) 698-7100
Timeline
Game Advisor/Senior Game Advisor
GameStop
09.2010 - Current
Associate
Oreck Clean Home Center/All Type Vacuum
11.2006 - Current
Trouble Ticket Management (Phone Repair)
Charter Communications, Spectrum
06.2005 - 09.2006
High Speed Internet Technician I/II
Charter Communications, Spectrum
05.2003 - 06.2005
Bachelor of Science - Journalism, Print
Murray State University
08.1997 - 05.2002