Jason Bivona
Stamford,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Assistant Dock Manager
Freedom Boat Club
Stamford, CT
06.2022 - Current
- Communicated regularly with supervisors regarding any changes in operations or delays due to weather conditions.
- Identified areas where process improvements could be made and implemented solutions accordingly.
- Performed troubleshooting on mechanical systems when necessary.
- Resolved customer service issues in a timely manner while maintaining positive relationships with vendors.
- Organized training sessions for existing staff members on new industry regulations or safety protocols.
- Supervised and coordinated the day-to-day activities of dock personnel, ensuring that all safety regulations were strictly followed.
- Provided assistance during peak periods by working additional shifts as needed.
- Consistently met company and department objectives within budget and time constraints.
Assistant
My Way Auto Body
Stamford, CT
06.2018 - 06.2022
- Worked closely with customers throughout repair process to answer questions and address concerns promptly.
- Ensured that all safety regulations were followed by employees while working on vehicles.
- Inspected vehicle repairs for quality control during entire repair process and prior to customer delivery.
- Assisted in developing effective marketing strategies to increase business.
Education
Some College (No Degree) - Applied Business
Quinnipiac University
Hamden, CTSkills
- Dock Safety
- Workforce Management
- Cost Reduction
- Incident Reporting
- Equipment Inspection
- Production Planning
- Data Entry
- Vehicle Inspection
- Staff Management
- Customer Service
- Time Management Abilities
- Effective Communication
- Vehicle Cleaning and Maintenance
- Decision-Making
Languages
English
Full Professional
Spanish
Limited
Timeline
Assistant Dock Manager
Freedom Boat Club
06.2022 - Current
Assistant
My Way Auto Body
06.2018 - 06.2022
Some College (No Degree) - Applied Business
Quinnipiac University