Accomplished chef and barista trainer with a strong background in high-volume service and bilingual communication. Expertise in operational organization and team development, committed to creating memorable dining experiences and exceeding sales goals.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Chef
J&L Catering
Chicago, USA
06.2024 - Current
Prepared and plated high-quality dishes for Chicago's elite, showcasing attention to detail.
Created diverse cuisines in high-volume catering environment to meet client expectations.
Communicated effectively in both English and Spanish in a bilingual kitchen.
Implemented safe organization practices in food preparation area to maintain cleanliness and efficiency.
Starbucks Reserve Barista Trainer
Starbucks Reserve Roastery Chicago
Chicago, USA
11.2021 - 09.2023
Trained baristas and operations leaders to enhance service quality and operational excellence at the world's largest Starbucks.
Achieved certification as a Starbucks Coffee Master by completing extensive training on coffee knowledge and preparation techniques.
Shared extensive product knowledge to inspire and equip trainees with enthusiasm and expertise.
Supported daily operations and customer service in a high-volume environment at the world's largest Starbucks.
Delighted guests in English and Spanish.
3D Printer Sales and Customer Support
Dynamism, Inc.
Chicago, USA
10.2017 - 11.2019
Achieved top salesman status by generating $4.45 million in sales of 3D printers and related products.
Provided sales and technical support to enhance customer satisfaction and resolve issues effectively.
Leveraged Salesforce CRM for targeted account outreach and bilingual sales calls in English and Spanish.
Created and edited marketing emails to enhance engagement.