Jason Boettcher
green bay
Summary
Dynamic Service Technician with expertise in installation and repair at K&K Material Handling. Proven ability to enhance customer satisfaction through effective troubleshooting and exceptional communication skills. Skilled in preventive maintenance and equipment calibration, consistently reducing downtime and improving service efficiency. Committed to safety and fostering team collaboration for continuous improvement.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Service Technician
K&K Material Handling
08.1993 - Current
- Assisted in troubleshooting and diagnosing equipment malfunctions.
- Learned and applied safety protocols for equipment handling and maintenance.
- Maintained tools and equipment for optimal
- Cleaned and maintained work vehicle
- Participated in training sessions to improve technical skills and knowledge.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Improved team collaboration by sharing expert knowledge on complex repair techniques during weekly meetings.
Education
High School Diploma -
Preble High
Green Bay, WISkills
- Installation and repair
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license,safe driving record
- Troubleshooting skills
- Flexible and adaptable
- Documentation and reporting
- OSHA requirements
- Operating test equipment
- Electrical systems
- Hydralic systems
- Troubleshooting
- Work documentation
- Equipment demonstration
- Commercial construction experience
- Plumbing
- Mechanical tools
- Hand tools
- Equipment maintenance
- Service call response
- Technical training sessions
- Expertise in installations
- Maintenance and repair
- Stick welding
- Torch cutting
- Vertical welding
- Equipment operation
- Personal protective equipment
- Crane operation
- Wide variety of equipment service
Certification
Mewp
Forklift
Dot physical
Timeline
Service Technician
K&K Material Handling
08.1993 - Current
High School Diploma -
Preble High
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