JASON BOWDEN
Land O' Lakes
Summary
Professional payroll specialist with strong background in payroll processing, compliance, and financial reporting. Skilled in utilizing payroll software and managing employee data with precision. Focus on collaboration and adaptability, ensuring seamless operations and effective problem-solving within teams. Known for reliability and delivering consistent results in dynamic environments. I also bring to the table over 10 years of IT experience.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Payroll Specialist
TeamHealth
07.2024 - Current
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Setup garnishment deductions in payroll system and process payments to the applicable agencies.
- Participates as an active team member by assisting other payroll processors with issues, training new processors, reviewing payroll maintenance and processing monthly payrolls.
- Reconciles voucher deductions, garnishments, work shifts, disability, etc.
- Completes special projects and other assignments as assigned by the Payroll Manager or Payroll Director
Payroll Coordinator
Jacobs Technology
10.2021 - 05.2024
- Provide accounting support to group and segment activities with specific responsibility for the review, processing, and recording information in compliance with established policies, primarily in the area of timekeeping and labor accounting
- Process weekly timecards for multistate (to include California and Hawaii), multi-segment,5000+ employees and subcontractors on our proprietary AtWork Timecard System in accordance with company policies
- Perform required reporting to internal users
- Verify new personnel input from HR, and maintain active user status for all employees, subcontractors, and consultants
- Create Placeholder Timecards each week for employees out on FMLA, Leave-Without-Pay, Military Leave, Parental Leave, Caregiver Leave, Bereavement Leave, etc
- Respond to and resolves Help Hub and Service Center tickets for anything related to earn codes for Jacobs employees
- Set up new earn codes as requested through emails
- Work closely with employees and managers to get all timecards created, submitted, and approved per timecard weekly deadline
- Complete the weekly Tracking Reports to ensure we are within our5% goals of completions
- Complete all internal Timecard Floorcheck Audits and advises employees on correct timecard entry processes
- Monitor high volume emails for the payroll inbox for Jacobs Payroll and assigns emails accordingly
- Review and validate timecards to ensure Overtime hours are entered properly and proper authorization is attached to timecards for billing and contract compliance as required for DCAA standards
- Perform training for new users and periodic updates as required
- Accumulate, verify and post all timecard data for employees to financial system to ensure accurate processing of payroll data
- Maintain all records in accordance with retention requirements in anticipation of DCAA, SARBOX, CAS or internal audits
- Assist in the setup, testing, training and implementation for our proprietary AtWork timecard system
- Assist with Out-Processing/New Hire Compensation
- Programs Used: Microsoft Excel, JAMIS, AtWork, Oracle/Peoplesoft
- Tax Form940 &941
- Garnishments
Network Engineer I
Spectrum Enterprise/Brooksource
03.2020 - 03.2021
- Provision Cisco & Polycom hosted phones
- Tech Support on Cisco & Polycom hosted phones
- Add & delete hosted phone services
- Billing
- Using Salesforce for billing and creating orders
- Using Loki to create users and make service changes to users
- Using Port PS to verify information for telephone numbers such as SPID and Rate Center
- Laid off due to Covid
PC Technician/DeskSide Tech II
Abbtech/Internal Revenue Service
11.2017 - 03.2020
- Data Capture from Desktops & Laptops for Litigation, Separation, & High-Risk PC’s
- Decryption, Decompressing, Cataloging & Storage of Litigation, Separation, & High-Risk PC’s
- Computer Repair / Hardware Installation / PC Build / Imaging
- Utilize Proprietary Software to Create Backdoor for Machines that are Locked out to Recover & Restore Data
- Push software remotely
- Currently Hold a Public Trust Clearance
- Enterprise Service Desk
IT/ Telecom Network Technician
Jackson Energy Authority/E+ Broadband
08.2015 - 03.2017
- Tier2 &3 Call Center
- Install VoIP services
- Programmed Hosted Phone Switches (Adtran Netvanta3448 &7100) Phones (Adtran/Polycom VVX series)
- Configure equipment by utilizing Metaswitch/Metaview
- Troubleshoot Internet, Phone & Cable Services
- Scheduling Service Calls & Installs
- Local Number Portability
IT/Technical Service Representative
Tullahoma Utilities Authority/LightTUBe
08.2013 - 08.2015
- Troubleshoot IPTV / Internet & Phone Services
- Program & Repair Routers, Set Top Boxes, ONU’s
- Build and Maintain PCs for Offices and Workstations
- Maintain IPTV Servers
- Email Account Setup
- Porting of Local Numbers
- Schedule Installs / Service Calls
- Tier1 Call Center
Owner/Operator
Bowden Media Creations
01.2004 - 01.2014
- Video and DVD Transfer
- Computer Repair, Hardware Installation, & PC Build
- Programming & Networking
- Proficient with Adobe Photoshop9.0, Ulead Video Studio7 SE, Ulead DVD Movie Factory2 SE, Microsoft Office2010, ADP
Systems Administrator
Premier Systems Integrators/Nissan North America
11.2011 - 08.2013
- Networking / Programming / Software Installation
- Troubleshoot Routers, Switches, Kiosks, Printers, Desktops, & Laptops
- Capture, Recover, Restore, and Backup Data
- Computer Repair, Hardware Installation, & PC Build
Store Manager
Movie Gallery
11.2009 - 08.2010
- Retail Sales
- Customer Service
- Shipping & Receiving
- Scheduling
- Employee Relations
- Deposits
- Stock Distribution
- Programs Used: Oracle
- Company shut down
Senior Assistant Manager
Walgreens
11.2005 - 10.2009
- Scheduling
- Payroll
- Shipping and Receiving
- Ordering Merchandise
- Employee Relations
- Customer Service
- Pharmacy Technician
- Photo Specialist
- Interviewing
- Merchandising
- Community Relations
- Laid off
Branch Manager
Sun Loan Company
10.2004 - 11.2005
- Loan Approvals
- Scheduling
- Training
- Accounts Payable and Receivable
- Payroll
- Employee Relations
- Customer Relations
- Evaluations
- Ledger Balancing
- Bank Deposits
- Cash Management
- HR/Payroll Programs Used: Workday, Quickbooks
Consumer Representative
Verizon Wireless Com Center
10.2003 - 10.2004
- Technical Support
- Customer Relations
- Collections
- Activation
Branch Manager
Cash Express
03.2003 - 10.2003
- Payroll
- Scheduling
- Cash Management
- Notary
- Collections
- Employee Relations
- Customer Relations
- HR/Payroll Programs Used: ADP
Merchandising Manager
Best Buy
01.2001 - 01.2003
- Merchandising Products
- Floor Displays
- Warehouse and Stock Management
- Deliveries
- Ordering
- Scheduling
- Operation of Pallet Jacks and Cherry Pickers
- Installation of Home Theatre Systems and Speaker Rooms
- Laid off
Assistant Manager
Pier1 Imports
05.1999 - 01.2001
- Merchandising Products
- Floor Displays
- Stock Management
- Deliveries
- Ordering
- Scheduling
- Human Resources
- HR/Payroll Programs Used: Kronos
General Manager
On Cue
05.1995 - 05.1999
- Merchandising Products
- Floor Displays
- Stock Management
- Deliveries
- Ordering
- Scheduling
- Human Resources
- Payroll
Assistant Station Manager
WHAL/WYCQ
05.1993 - 05.1995
- Program Director
- Assistant News Director
- Sales
- On Air Personality
- Recording Engineer
- Used various media including reel-to-reel, carts, cassettes, CD's, software
Education
Diploma - Computer Information Technology Program
Tennessee College of Applied Technology
Shelbyville, TN01.2012
Certificate Degree - Recording Industry Management
The Recording Workshop
Chillicothe, OH01.1993
No Degree - Business Administration
Motlow Community College
Lynchburg, TN01.1992
Skills
- Payroll processing
- New hire processing
- Time sheet review
- Payroll administration
- Proficient in ADP, Workday, Lawson, Smartsheet, PeopleSoft Oracle, Kronos, Jamis, AtWork
- Benefits administration
- All types of Leave (LWP, STD, FMLA, etc)
- Management – Office, Branch & Retail Management, Payroll, Onboarding, Offboarding, Insurance & Retirement Benefits, Accounts Payable & Receivable, Scheduling, Training
- Broadcasting (WHAL/WYCQ) - Assistant Station Manager/ Program Director, Personality, Assistant News Director, Recording Engineer, Remotes, Broadcasting from Sporting Events
- IPTV, Internet, Phone - Digital Services
- PC and Workstation Construction – Program Installation, Peripheral Installation (hard drive, USB ports, video/audio cards, processors, fans, power supplies, RAM)
- VoIP - Programmed Hosted VoIP Phones and Switches and installed them
Certification
- United States Issued Secret Clearance
- Microsoft Certified Security Analyst
- Certified Wireless Technology Specialist
- CompTIA A+
- The Recording Engineering and Music Production Program
- The Studio Maintenance and Troubleshooting Program
- Metaswitch Networks System Overview
- Network Specialist (Technical Diploma)
- Microsoft Certified Technical Specialist
- Microcomputer Specialist (Technical Diploma)
Timeline
Payroll Specialist
TeamHealth
07.2024 - Current
Payroll Coordinator
Jacobs Technology
10.2021 - 05.2024
Network Engineer I
Spectrum Enterprise/Brooksource
03.2020 - 03.2021
PC Technician/DeskSide Tech II
Abbtech/Internal Revenue Service
11.2017 - 03.2020
IT/ Telecom Network Technician
Jackson Energy Authority/E+ Broadband
08.2015 - 03.2017
IT/Technical Service Representative
Tullahoma Utilities Authority/LightTUBe
08.2013 - 08.2015
Systems Administrator
Premier Systems Integrators/Nissan North America
11.2011 - 08.2013
Store Manager
Movie Gallery
11.2009 - 08.2010
Senior Assistant Manager
Walgreens
11.2005 - 10.2009
Branch Manager
Sun Loan Company
10.2004 - 11.2005
Owner/Operator
Bowden Media Creations
01.2004 - 01.2014
Consumer Representative
Verizon Wireless Com Center
10.2003 - 10.2004
Branch Manager
Cash Express
03.2003 - 10.2003
Merchandising Manager
Best Buy
01.2001 - 01.2003
Assistant Manager
Pier1 Imports
05.1999 - 01.2001
General Manager
On Cue
05.1995 - 05.1999
Assistant Station Manager
WHAL/WYCQ
05.1993 - 05.1995
Diploma - Computer Information Technology Program
Tennessee College of Applied Technology
Certificate Degree - Recording Industry Management
The Recording Workshop
No Degree - Business Administration
Motlow Community College