Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Jason Bowen

Winston Salem,North Carolina

Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in anything I do. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical probem-solver with proven team building and management success. Experienced with over 10 years in customer service years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience
7
7
years of post-secondary education

Work History

Evening Manager

Food Lion
Advance, NC
06.2012 - Current
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Completed point of sale opening and closing procedures.
  • Analyzed and interpreted store trends to facilitate planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Mentored new sales associates to contribute to store's positive culture.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Produce Clerk

Walmart
Winston Salem, North Carolina
06.2009 - 01.2012
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Greeted store customers and discussed needs.
  • Stocked designated items on shelves, end caps and displays.

Paramedic

Forsyth County EMS
Winston Salem, North Carolina
05.1997 - 07.2006
  • Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Administered tests and medication to stabilize patients in field or in transit.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Administered fluid replacement via IV, IO and IM to replace fluid volumes and correct electrolyte imbalances.

Education

High School Diploma -

Mount Tabor High School
Winston Salem, NC
08.1992 - 06.1996

Associate of Science - Emergency Medical Science

Randolph Community College
Asheboro, NC
08.1996 - 06.1998

No Degree - Medical Records Administration

Forsyth Technical Community College
Winston-salem, NC
08.2007 - 12.2008

Skills

    Accurate money handling

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Evening Manager

Food Lion
06.2012 - Current

Produce Clerk

Walmart
06.2009 - 01.2012

No Degree - Medical Records Administration

Forsyth Technical Community College
08.2007 - 12.2008

Paramedic

Forsyth County EMS
05.1997 - 07.2006

Associate of Science - Emergency Medical Science

Randolph Community College
08.1996 - 06.1998

High School Diploma -

Mount Tabor High School
08.1992 - 06.1996

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Jason Bowen