DeAngelo Jones
Clarksville,TN
Summary
Team-minded Manager with 9 years of hands-on experience in Food Lion. Successfully leads teams and provides outstanding customer service and personnel management. Goal-oriented, diligent and proficient in CAO, RPO, and Acis. Strengths include customer service, cash handling, displays, store cleanliness and presentation. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Evening Manager
Food Lion
Hopkinsville, KY
03.2021 - Current
- Created nightly shift task lists to assign duties to each employee.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Conducted nightly inventory management procedures to track sales and stock levels.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates.
Grocery Store Manager
Food Lion
Hopkinsville, KY
10.2019 - 03.2021
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Educated staff on strategies for handling difficult customers and challenging situations.
Ice Cream Manager
Food Lion
Clarksville, TN
05.2018 - 10.2019
- Greeted incoming customers and provided reliable, friendly customer service.
- Kept work area tidy and sanitary, promptly addressing spills and other messes.
- Provided details on seasonal flavor availability, ice cream source, allergens and specials.
- Helped patrons decide which flavor to choose according to preferences and tastes.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Produce Associate
Food Lion
Clarksville, TN
05.2018 - 10.2019
- Stocked fruits and vegetables and removed old or poor quality products.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Pleasantly greeted customers and provided prompt and courteous service.
- Operated balers, power jacks and slicing machines.
- Blocked produce and culled damaged or spoiled pieces.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Dairy Department Manager
Food Lion
Clarksville, TN
05.2018 - 10.2019
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Frozen Food Department Manager
Food Lion
Clarksville, TN
05.2018 - 10.2019
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
Grocery Stocker
Food Lion
Clarksville, TN
05.2016 - 05.2018
- Checked for outdated and overripe grocery items and removed from inventory.
- Checked aisles for spills to complete quick clean-up.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Maintained inventory and ordered new supplies to meet expected needs.
- Completed regular cycle counts and inventory audits.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Cashier
Food Lion
Clarksville, TN
05.2014 - 05.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
Bagger/Cart Pusher
Food Lion
Clarksville, TN
05.2013 - 05.2014
- Gathered shopping carts and maintained organized cart storage at store entrance.
- Gathered stray carts throughout store and contributed to maintaining store tidiness.
- Collected carts left in parking areas and returned to retail stores.
- Assisted customers in loading groceries into cars.
Education
Pre-Law
Middle Tennessee State University
Murfreesboro, TNPolitical Science
Austin Peay State University
Clarksville, TNHigh School Diploma -
Kenwood High School
Clarksville, TN05.2021
Skills
- Customer Experience
- Scheduling and Coordinating
- Managing Cash Register
- Procurement Strategies
- Inventory Merchandising
- Focus and Follow-Through
- Customer Service and Assistance
- Originality and Creativity
- Problem Anticipation and Resolution
- Inventory Accuracy
- Sales Promotion
- Task Delegation
- Money Handling
- Productivity and Time Management
- Safety Standards
- Strong Work Ethic
Certification
Certified Food Safety Manager
Oct 14 2020 - Oct 14 2025
Timeline
Evening Manager
Food Lion
03.2021 - Current
Grocery Store Manager
Food Lion
10.2019 - 03.2021
Ice Cream Manager
Food Lion
05.2018 - 10.2019
Produce Associate
Food Lion
05.2018 - 10.2019
Dairy Department Manager
Food Lion
05.2018 - 10.2019
Frozen Food Department Manager
Food Lion
05.2018 - 10.2019
Grocery Stocker
Food Lion
05.2016 - 05.2018
Cashier
Food Lion
05.2014 - 05.2016
Bagger/Cart Pusher
Food Lion
05.2013 - 05.2014
Pre-Law
Middle Tennessee State University
Political Science
Austin Peay State University
High School Diploma -
Kenwood High School