Darrell Laws
Hanford,CA
Summary
Dynamic Evening Manager at Food Lion with a proven track record in optimizing inventory and enhancing customer satisfaction. Skilled in staff training and development, I effectively led teams to achieve operational excellence while ensuring compliance with health and safety standards. Recognized for strong leadership and problem-solving abilities, driving results in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Evening Manager
Food Lion
Newton, NC
09.2019 - 06.2026
- Supervised evening operations, ensuring compliance with safety and sanitation standards.
- Managed inventory levels, optimizing stock placement for efficient retrieval and sales.
- Trained staff on customer service protocols and product knowledge to enhance guest experience.
- Coordinated daily schedules, aligning staffing needs with peak business hours for efficiency.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction ratings.
- Monitored sales performance, adjusting merchandising strategies to meet evening demand fluctuations.
- Led team meetings to communicate goals, share updates, and foster a collaborative work environment.
Education
GED -
Maiden High School
Maiden, NC05.2019
Skills
Staff recruitment and retention
Customer service focus
Staff training and development
Delegation and supervision
Health and safety compliance
Employee scheduling
POS system operation
Vendor negotiation
Customer service
People management
Time management expertise
Policy enforcement
Inventory monitoring
Visual merchandising
Strong leadership
Shelf restocking
Staff training experience
Positive attitude
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Multitasking Abilities
Reliability
Organizational skills
Computer skills
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Problem resolution
Customer relations
Team building
Professional and courteous
Scheduling and coordinating
Hiring and training
Employee training
Recruitment and hiring
Training and development
Team development
Professionalism
Good judgment
Staff management
Timeline
Evening Manager
Food Lion
09.2019 - 06.2026
GED -
Maiden High School