Jason Brooks
Summary
Dependable Communications Technician with experience analyzing and troubleshooting technical problems and installing, maintaining, and repairing communication systems. Superior communication, multitasking, and organizational skills.
Overview
17
17
years of professional experience
Work History
Communications Technician
AT&T
Frederick
06.2023 - Current
- Remote testing and maintenance of legacy copper and fiber circuits for commercial customers.
- Troubleshot issues with network connectivity and provided timely solutions.
- Documented service calls and maintenance activities using company software tools.
Premises Technician
AT&T
Lawrence
04.2015 - 06.2023
- Installed and maintained AT&T U-Verse equipment over copper and fiber networks at customer premises.
- Installed and maintained DirectTV satellite TV at residential and commercial premises.
- Diagnosed and resolved service issues within residential and commercial environments.
- Managed inventory of tools and materials for efficient job execution.
- Provided exceptional customer service through effective communication and support.
Mover
College Hunks Hauling Junk & Moving
Denver
05.2012 - 08.2014
- Loaded and unloaded items from trucks with care and efficiency.
- Packaged belongings securely to prevent damage during transport.
- Communicated with clients to understand their moving needs and preferences.
- Operated moving trucks to transport household goods safely and efficiently.
Laborer
The Landscaping Company LLC
Englewood
05.2009 - 05.2012
- Operated landscaping equipment for efficient site preparation and maintenance.
- Towing equipment from site to site.
Education
Some College (No Degree) - Engineering
University of Kansas
Lawrence, KSSkills
- Telecommunications installation
- Fiber optic networking
- Copper
- Cable splicing
- Wiring
- Equipment maintenance
- Smith driving system
- Inventory management
- Customer service
Timeline
Communications Technician
AT&T
06.2023 - Current
Premises Technician
AT&T
04.2015 - 06.2023
Mover
College Hunks Hauling Junk & Moving
05.2012 - 08.2014
Laborer
The Landscaping Company LLC
05.2009 - 05.2012
Some College (No Degree) - Engineering
University of Kansas