Dynamic Sales and Finance Manager with a proven track record at Vroom / Texas Direct Auto, excelling in building rapport and securing optimal financing terms. Skilled in relationship building and sales training, I consistently exceed sales goals through strategic negotiations and effective client service. My approach transforms customer interactions into lasting partnerships, driving success and growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate & Finance Manager
Bill Harris CDJR
Ashland, OH
03.2024 - 01.2025
Developed trusting relationships with customers by making personal connections.
Worked with fellow sales team members to achieve group targets.
Greeted customers to determine wants or needs.
Facilitated customer financing options to enhance sales transactions.
Conducted product demonstrations to highlight features and benefits.
Established relationships with banking partners to secure favorable terms on financing arrangements.
Processed financial paperwork efficiently.
Sales and Finance Manager
Vroom / Texas Direct Auto
Stafford, TX
02.2016 - 06.2023
Negotiated terms with banks and other financial institutions to secure financing and optimize terms.
Handled finance paperwork efficiently, ensuring accuracy and compliance.
Completed call tasks to enhance client engagement and drive sales.
Developed trusting relationships with customers by making personal connections.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Attended weekly team meetings to review performance goals and objectives.
Used technology resources to assist customers in locating and selecting items.
Engaged customers in friendly, professional dialogue to determine needs.
Processed credit card transactions quickly and securely.
Greeted customers to determine wants or needs.
Handled returns and exchanges according to company policies.
Education
Architecture
Kent State University
Kent, OH
Skills
Building rapport
Upselling
Relationship building
Sales training
Price quote preparation
Client service
Superb time management
Calm demeanor
Goal oriented
Goal tracking
Energetic self-starter
Multi-tasking strength
Verbal and written communication
Affiliations
Spending time with my dogs ( Recaro , Otto , Cash )
Love to workout
Painting
Certification
I've had sales licences in Texas, Ohio and California
General Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, MitsubishiGeneral Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, Mitsubishi