Adrauth Perez
Sales Professional/ Finance Manager
Ocala,Florida
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management. Also Bilingual and graduate from one of the best finance schools in the country.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Associate/ Finance Manager
Phillips Chrysler Jeep Dodge Ram
11.2013 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
Counter Agent
Cape Air
06.2010 - 07.2012
- Demonstrated adaptability by quickly learning new systems and procedures as required by the job role or company policy changes.
- Handled customer complaints professionally, resolving issues to maintain positive client relationships.
- Maintained accurate records of daily transactions, ensuring proper accountability and financial reporting.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled high volume of incoming and outgoing telephone calls to meet daily business demand.
Education
High School Diploma -
Lake Weir High School
Ocala, FL05-2008
Skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Sales expertise
- Upselling
- Building rapport
- CRM software proficiency
- Lead database management
- Exceeds sales goals
- Multitasking Abilities
- Reliable and punctual
- Verbal/written communication
Accomplishments
- Awarded “Employee of the Month” in multiples years since 2013
- Brought in thousands of new customers.
Certification
- F&I Certification Diploma Finance Manager training June 2024
- Certified Sales Professional (CSP)
- Autodesk Certified Professional (ACP)
- Commercial Sales Manager Certified (CSM)
Languages
English
Native or Bilingual
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate/ Finance Manager
Phillips Chrysler Jeep Dodge Ram
11.2013 - Current
Counter Agent
Cape Air
06.2010 - 07.2012
High School Diploma -
Lake Weir High School