Ferzan Turan
Riverview,FL
Summary
Knowledgeable automotive Sales & Finance Professional, with over 16 years of experience in a dealership background, combining strong relationship-building skills, a true passion for the industry and a drive to show up ready to perform daily, representing the dealership brand with professionalism and integrity.
Overview
17
17
years of professional experience
Work History
Finance & Sales Manager
2020 AUTO
01.2025 - Current
- Analyze credit reports to determine loan eligibility, process financing applications using RouteOne & DealerTrack, ensuring accuracy and compliance.
- Negotiated with banks on loan terms, worked with sales teams to ensure customer satisfaction, resulting more closed deals.
- Developed strong relationships with lending institutions to secure competitive financing options for customers.
- Guide sales staff in financial documentation, helping guide through the process, bringing a positive work environment, improving relationships and building a truly passionate sales and management team that shows up confident and ready to perform.
- Leveraged RouteOne, DealerTrack, CUDL, AutoTrader, TrueCar, CarGurus, Carfax and other resources to drive used car sales.
- Acquired used vehicles from auctions like Manheim, ACV, Adesa etc, maintained suitable inventory for the store to achieve volume and gross profit objectives.
Finance & Sales Manager
Level Up Auto Sales
01.2017 - 01.2025
- Analyzed customer financial profiles to facilitate tailored financing solutions.
- Process financing applications using RouteOne, ensuring accuracy and compliance.
- Educate customers on policies and options, enhancing understanding and service quality.
- Negotiated with banks to secure favorable loan terms, enhancing customer satisfaction and boosting sales performance.
- Developed relationships with lenders, resulting in improved loan options and strengthened client trust.
- Worked closely with sales and finance teams to optimize customer financing solutions, fostering a cooperative environment that boosted customer satisfaction.
- Guide sales staff in financial documentation, improving efficiency and deal closure.
Sales Associate
Mercedes-Benz of Wesley Chapel
01.2016 - 01.2017
- Guided customers through vehicle purchases with expertise, enhancing satisfaction and loyalty.
- Facilitated seamless buying experiences, contributing to increased dealership sales.
- Demonstrated product knowledge, assisting in informed decision-making for customers.
- Conducted thorough vehicle inspections pre-delivery, ensuring all customer specifications were met without compromise.
- Engaged customers with enthusiasm, enhancing their purchasing experience and contributing to a positive dealership atmosphere.
- Maintained strong client relationships through regular follow-ups, ensuring ongoing satisfaction.
- Achieved top sales performance through strategic customer interactions and personalized service, driving consistent revenue growth.
Office Manager / Finance Assistant
Select Motors of Tampa
06.2009 - 01.2016
- Managed office tasks, raised efficiency, and improved team output.
- Enhanced vehicle prep and documentation, boosting customer satisfaction.
- Supported finance operations with accuracy using Finance Express and DealerTrack.
- Collaborated with sales and service teams to optimize vehicle delivery.
- Implemented process improvements in vehicle preparation and documentation, achieving measurable improvements in workflow efficiency.
- Managed detailed title work using CVR titling programs, ensuring accuracy and compliance with legal requirements.
- Streamlined communication between departments, enhancing inter-team coordination and reducing vehicle delivery times.
- Monitored inventory, ensuring optimal availability.
Education
Bachelor's Degree - Business Administration, Finance and Management
University of South Florida
Tampa, FL05.2015
Federal Compliance and Ethics Certification -
College of Automotive Management
Online09.2024
CPFS CERTIFICATION (In Process) -
AFIP - Association of Finance And Insurance Professionals
Online01.2026
Skills
- Deal Structuring
- Legal Compliance
- Document Preparation
- Insurance Products
- Customer Satisfaction
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Relationship building
- CRM software proficiency
- Exceeding sales goals
- Contact follow-up
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Finance & Sales Manager
2020 AUTO
01.2025 - Current
Finance & Sales Manager
Level Up Auto Sales
01.2017 - 01.2025
Sales Associate
Mercedes-Benz of Wesley Chapel
01.2016 - 01.2017
Office Manager / Finance Assistant
Select Motors of Tampa
06.2009 - 01.2016
Bachelor's Degree - Business Administration, Finance and Management
University of South Florida
Federal Compliance and Ethics Certification -
College of Automotive Management
CPFS CERTIFICATION (In Process) -
AFIP - Association of Finance And Insurance Professionals