Jason Callen
Duluth,MN
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 28 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Helpful professional commended as valuable team player with expertise in A/V,Fire Alarm, Access Control and Fiber Optics. Ready to bring 28 years of relevant work experience to new position in Low Voltage industry in Duluth or surrounding area. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Power Limited Technician
Dell-Comm Inc.
08.2014 - 06.2025
- Directed day-to-day operational aspects of project and scope.
- Maintained a safe work environment by adhering to established safety protocols and guidelines.
- Organized work to meet demanding production goals.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Tested components and systems to evaluate performance and identify concerns.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Mentored junior technicians in maintenance, repair, and reporting duties.
Power Limited Technician
Northstar Cabling And Communications
03.2002 - 08.2014
- Directed day-to-day operational aspects of project and scope.
- Maintained a safe work environment by adhering to established safety protocols and guidelines.
- Organized work to meet demanding production goals.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested components and systems to evaluate performance and identify concerns.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Mentored junior technicians in maintenance, repair, and reporting duties.
Power Limited Technician
Lakehead Datacom
08.2000 - 12.2002
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested components and systems to evaluate performance and identify concerns.
- Organized work to meet demanding production goals.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
Power Limited Technician Apprentice
JayEn Of Duluth
05.1997 - 10.1999
- Assisted senior technicians with complex repairs, gaining valuable hands-on experience in advanced troubleshooting techniques.
- Expanded technical skill set by actively seeking opportunities to work on various types of equipment and systems, gaining experience in diverse industrial settings.
Education
High School Diploma - Power Limited Technician
NJACT
05.2002
High School Diploma -
Toivola-Meadowlands
Meadowlands, MN05.1996
Skills
- Attention to Detail
- Customer Service
- Multitasking and Organizational Skills
- Advanced knowledge A/V systems
- Advanced knowledge Fiber Optic installation,splicing and testing
- Advanced knowledge Fire Alarm System installation and troubleshooting
- Advanced knowledge Access Control installation and troubleshooting
- System Troubleshooting
- Installation and Repair
- Work Planning and Prioritization
- Customer interaction
- Blueprint Reading
Certification
- Licensed PLT
Timeline
Power Limited Technician
Dell-Comm Inc.
08.2014 - 06.2025
Power Limited Technician
Northstar Cabling And Communications
03.2002 - 08.2014
Power Limited Technician
Lakehead Datacom
08.2000 - 12.2002
Power Limited Technician Apprentice
JayEn Of Duluth
05.1997 - 10.1999
High School Diploma -
Toivola-Meadowlands
High School Diploma - Power Limited Technician
NJACT