Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Campbell

Cary,NC

Summary

Experienced Full Stack Software Engineer and Conversational AI Chatbot Developer with a successful history of working in information technology and handling digital transformation for a broad range of companies.. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

Overview

7
7
years of professional experience
1
1
Certification

Work History

AI Software Engineer

Eliassen Group
03.2024 - Current
  • Actively participated in all stages of the software development process, from design to deployment.
  • Guided non-technical teams and consultants on best practices for software development and computational efficiency.
  • Collaborated with clients and team members to design and implement new features, leveraging expertise in Python, React, JavaScript/TypeScript, and cloud platforms.
  • Developed and maintained software, ensuring best practices in version control, database systems, and CI/CD pipelines.
  • Ensured responsive design, user experience, and performance optimization in web development.
  • Optimized and enhanced computational efficiency of algorithms and software design for improved performance.
  • Utilized rapid prototyping techniques to quickly develop and test new features, fixes and possible solutions.

Full Stack Software Engineer

Travelers Insurance
03.2020 - 09.2023
  • Performed development, debugging, optimization and automation to support implementation of products and applications.
  • Followed and supported change management practices, versioning, and internal controls standards.
  • Developed complex software and systems deploying one or more programming languages including Javascript, Python, and Java.
  • Full Stack development in an agile environment includes but not limited to: api design, front end state management and design, code reviews, production issue resolution, providing demos and completing tech spikes with working prototypes.
  • Wrote unit and integration tests for all development work completed including; React testing library, Jest and Pytest.
  • Regression testing completed using selenium and e2e testing in a jenkins pipeline completed with cypress and playwright
  • Conversational AI design, implementation, model training, accuracy improvement, and trouble shooting.
  • AWS, completed a cloud native project from scratch currently in production using a MERN stack app. Tech used Dynatrace and OpenTelemetry, S3, Lambda, Mongo Atlas, IAC done through Terraform.
  • Explored different Cloud approaches and models/best practices for local serverless setup/testing from AWS SAM, CDK or through IAC and Terraform. Currently working on just released AWS SAM with Terraform support and improving speed to market through reusable infrastructure amid rapidly changing best practices.
  • Increased use of chatbots in sales and customer service resolutions as a percentage of total customer service interactions decreasing cost of interaction and leads.
  • Analytic planning and Business Dashboard development for Chat Bot and completed subsequent development of Business Dashboard. Heavily used providing insight and data into future planning and allowing updates and different metrics for separate lines of business and business units. Used Data from: SFMC, SnowFlake, and ChatBot Logs..

Software Engineer & Manager / Lead

Virtusa
06.2018 - 02.2020
  • Updated old code bases to modern development standards, improving functionality.
  • Analyzed proposed technical solutions based on customer requirements.
  • Front End/React Lead Consultant - state management design, implementation, code review, testing and troubleshooting. Runway work and rapid prototyping.
  • Python/Flask - work on api endpoint design, implementation, testing, code review and troubleshooting.
  • Team Lead/Manager after one year - worked with UX, business in a customer facing external role responsible for day to day project success for all Devs front and back end.
  • Multiple projects include long term accounting system and digitalization of engine repair workshop for life cycle of defect tracking of all parts including storing pictures and showing resolution.
  • MERN stack ran in electron due to requirement to run offline and import data once online and another MERN stack deployed on client server for proof of concept/prototype work.
  • Projects Stacks include: React with a spring boot Java backend deployed through IBM insphere and React with a Python/Flask backend and MongoDB
  • unit tests for all development work completed using Pytest, Jest, and JUnit.
  • Led development on Two simultaneous projects, multi-tasking across several deliverables while remaining in direct control of development paths.

Web Developer & Project Manager

Bloom Institute Of Technology
06.2017 - 06.2018
  • Project manager leading team of 30+ students in daily code challenges in JS, Python and C.
  • Held Data Structure and React intensive review week, provided daily feedback and issue resolution of all curriculum through slack help channel or code review either one on one or one on many... typically through video chat remotely
  • Provided one on one feedback and code review on a weekly basis
  • Curriculum includes JavaScript, React, ES6, Node, HTML, CSS, React, Redux, SASS, MongoDB, MySQL, RDBMS, ORM, GitHub, Agile, C, Python, Django etc.

Benefit Transition Data Quality

Neos, LLC
02.2017 - 05.2017
  • Evaluated large datasets for quality and accuracy.
  • Determined root cause of data quality errors and recommended long-term solutions.
  • Developed and executed data cleanup measures.
  • Collaborated with business analysts and software development team to identify and convert business goals into data requirements.
  • Managed due diligence, planning, and execution of integration strategies for Information Technology Services.
  • Consulted on AIG supplemental benefit small business termination and transition of business from AXA including end-to-end business process development assisting in data standardization.
  • Assisted in creation of quality/quantity metrics and expectations for parts of request for proposal (RFP) and for implementation of sold cases through certificate and contract processes.

Education

Computer Science

Bloom Institute of Technology
San Francisco, CA
12.2017

Skills

  • Conversational AI
  • Chatbot Development
  • User Interface Development
  • API Integration or Development
  • JavaScript
  • React
  • Python
  • Model Training
  • NLP
  • MongoDB
  • Nodejs
  • Amazon Web Services (AWS)
  • Software Development Lifecycle
  • Version Control Systems

Certification

  • AWS Cloud Practitioner

Timeline

AI Software Engineer

Eliassen Group
03.2024 - Current

Full Stack Software Engineer

Travelers Insurance
03.2020 - 09.2023

Software Engineer & Manager / Lead

Virtusa
06.2018 - 02.2020

Web Developer & Project Manager

Bloom Institute Of Technology
06.2017 - 06.2018

Benefit Transition Data Quality

Neos, LLC
02.2017 - 05.2017

Computer Science

Bloom Institute of Technology

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Jason Campbell