- Enjoy hobbies that combine physical activity with outdoor exploration
- Enjoy playing tennis for overall physical and mental well-being
- Watching Movies and TV Shows
- Music
Jason Carmona
Kissimmee,FL
Summary
Proven team player with a strong work ethic, demonstrated through exceptional customer service at Publix Super Markets Inc. Skilled in cash handling and maintaining composure under pressure, enhancing customer satisfaction and operational efficiency. Excelled in guest engagement and communication, significantly contributing to a well-organized and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Host
Applebee's Grill + Bar
10.2023 - 12.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Grocery Stock Clerk
Publix Super Markets Inc
08.2021 - 10.2023
- Maintained safety standards in aisles, promptly addressing spills or hazards to prevent accidents or injuries.
- Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
- Maintained product knowledge to better assist customers with dietary restrictions, preferences, or inquiries about specific items.
- Assisted in training new team members on proper stocking techniques and best practices for maintaining a well-organized store environment.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Cashier
Publix Super Markets Inc
08.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - Nursing
Valencia College
1800 Denn John Ln, Kissimmee, FL 3474405-2027
High School Diploma -
Osceola High School
420 S Thacker Ave, Kissimmee, FL 3474105-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cool under pressure
- Excellent communication
- Reliability
- Team player
- Multitasking and organization
Interests
Timeline
Host
Applebee's Grill + Bar
10.2023 - 12.2024
Grocery Stock Clerk
Publix Super Markets Inc
08.2021 - 10.2023
Cashier
Publix Super Markets Inc
08.2020 - 08.2021
Associate of Science - Nursing
Valencia College
High School Diploma -
Osceola High School
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