Maria Gonzalez
Spring ISD
Houston,TX
2
Languages
19
years of professional experience
Versatile professional with experience in school administration, inventory buying, and business ownership. Strong in organization, customer service, and process improvement, with a track record of maintaining accurate records, supporting teams, and improving daily operations.
Work History
Attendance Clerk
1 Year 2 Months- Managed student attendance records with accuracy, ensuring timely updates and compliance with district procedures.
- Processed absence excuses, verified documentation, and resolved discrepancies in attendance reporting.
- Communicated attendance concerns to parents, teachers, and campus staff to support student accountability.
- Prepared attendance reports and daily summaries for campus administration and district review.
- Coordinated attendance corrections with counselors and registrars to maintain reliable student records.
- Monitored chronic absenteeism trends and flagged concerns for intervention and follow-up.
- Maintained confidential student information while supporting enrollment, withdrawal, and record updates.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Demonstrated strong attention to detail when verifying and inputting student data, resulting in a reliable reporting system for school administrators.
- Streamlined communication with parents by promptly addressing concerns regarding their child''s attendance.
- Ensured compliance with state regulations by staying informed on changes in requirements and adapting processes accordingly.
- Input daily attendance information into office database for [Number]-student school.
- Called parents and guardians to inquire about late or truant students.
- Assisted in maintaining a positive school environment by participating in disciplinary actions related to attendance issues.
- Supported school administration by generating accurate attendance reports for decision-making purposes.
- Increased efficiency of daily operations by organizing and maintaining confidential student records.
- Provided timely notifications to parents about unexcused absences, resulting in improved parental involvement in their child''s schooling process.
- Managed high volumes of incoming calls from parents or guardians reporting absences, ensuring proper documentation for each case.
- Maintained confidentiality when dealing with sensitive information pertaining to student records and family situations related to absences or tardiness.
- Reduced tardiness rates by implementing effective follow-up procedures and communicating expectations to students.
- Developed exceptional time management, relationship building, and organizational skills from working in busy school setting.
- Facilitated positive school environment by greeting students and parents warmly each morning during check-in.
- Fostered supportive atmosphere for students with attendance challenges, working closely with counselors and parents.
- Maintained accurate attendance records for over 500 students, ensuring compliance with state regulations.
- Improved efficiency by automating attendance call systems, reducing manual work for staff.
- Reduced paperwork backlog by introducing digital submission of attendance excuses from parents.
- Provided backup support for front desk, enhancing overall office efficiency during peak periods.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased customer service success rates by quickly resolving issues.
School Receptionist
6 Months- Greeted visitors, verified credentials, and maintained secure campus entry procedures.
- Answered multi-line phones, routed calls, and relayed messages promptly.
- Managed student attendance records and updated daily campus logs accurately.
- Supported front office operations by organizing files, mail, and office supplies.
- Communicated with parents, students, and staff to resolve routine inquiries.
- Entered data into student information systems with consistency and attention to detail.
- Scheduled appointments, coordinated campus calendars, and supported administrative workflow.
- Assisted office staff with clerical tasks and maintained confidential records.
- Provided essential clerical support for teachers by preparing materials, photocopying, and distributing documents.
- Facilitated efficient meeting scheduling between school staff, parents, and students as needed.
- Improved school security by diligently monitoring visitor access and implementing sign-in procedures.
- Strengthened relationships among faculty, staff, parents, and students by fostering open lines of communication and a friendly, approachable demeanor at the reception desk.
- Supported student enrollment processes by accurately collecting and organizing required documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Routed incoming mail and messages to relevant personnel without delay.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
Owner at Deli
10 Months- Managed daily business operations, ensuring consistent service quality and workflow efficiency.
- Oversaw budgeting, expense tracking, and financial planning to support profitable operations.
- Developed business strategies aligned with customer needs and long-term growth goals.
- Coordinated vendor relationships, purchase decisions, and supply management to maintain inventory.
- Reviewed performance indicators and adjusted business practices to improve results.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Inventory Buyer
1 Year 11 Months- Managed purchase orders and maintained accurate procurement records in ERP system.
- Negotiated vendor pricing and lead times to support cost-effective sourcing decisions.
- Reviewed inventory requirements and replenished materials to avoid stock shortages.
- Coordinated with suppliers to resolve shipment delays and order discrepancies.
- Verified invoices, receipts, and delivery confirmations for procurement accuracy.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Maintained complete documentation and records of all purchasing activities.
- Developed and improved account relationships.
- Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
- Collaborated with sales team to identify and fulfill customer needs.
- Evaluated product quality and vendor performance to maintain quality standards.
Medical Assistant
1 Year- Prepared exam rooms and stocked supplies for patient visits and procedures.
- Recorded vital signs, medical histories, and medication updates in electronic health records.
- Assisted providers with routine examinations, minor procedures, and patient positioning.
- Scheduled appointments, confirmed visits, and coordinated follow-up care for patients.
- Sanitized equipment and exam areas to support safe, organized clinic operations.
Education
High School Diploma
Skills
Respectfulness
Strong organization
Verbal and written communication
Truancy reporting
Data entry
Attendance records oversight
Data entry proficiency
Client service
Skilled in [software]
Telephone etiquette
Attendance records maintenance
Student account oversight
Confidentiality
Parental and guardian assistance
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Multitasking
Excellent communication
Telephone and email etiquette
Active listening
Decision-making
Relationship building
Strong problem solver
Documentation and recordkeeping
Professional and mature
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Attendance Clerk
Spring ISD
08.2025 - CurrentRead More
School Receptionist
Spring ISD
11.2024 - 05.2025Read More
Owner at Deli
Owner
09.2023 - 07.2024Read More
Inventory Buyer
Rigline LLC
02.2021 - 01.2023Read More
Medical Assistant
Willowbrook Family Medicine
01.2008 - 01.2009Read More
Eisenhower High School
High School Diploma
Read More