Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Projects
Timeline
Generic

Jason Choi

McKinney,TX

Summary

Data-driven operations executive with 10+ years optimizing supply chain and service functions, including logistics. Leveraged Google Looker Studio to establish a semi-automatic analytics strategy, resulting in over 99% inventory accuracy across all operations.. Recognized for leadership and driving significant operational results.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Head of Warehouse Operations North America

LOTTE Global Logistics North America
Irving, TX
10.2023 - Current
  • Drove operational excellence and ensured the successful execution of strategies across a network of 23 warehouse operations (asset-based and non-asset-based) in North America and Canada.
  • Successfully established the company's first semi-automatic data analytics strategy utilizing Google Looker Studio across all operations, resulting in a sustained average inventory accuracy of 99 %+
  • Earned a company-wide 'Best Team' award for leading performance in profitability, fostering exceptional teamwork, and demonstrating superior operational excellence.

Head of Business Control

Repair Services, Inc.
Irving, TX
07.2020 - 09.2023
  • Oversaw financial and operational performance, implemented process improvements, managed inventory and compliance, and drove data-driven decisions to maximize efficiency and profitability for the Samsung mobile repair center.
  • Developed the company's first semi-automatic data analysis tool with Google Looker Studio and Workspace Apps, integrating 10+ processes to automate KPI report generation and analyze productivity, efficiency, and profitability.
  • Engineered a real-time inventory tracking solution using Scan-to-Sheets and Google Sheets to monitor 4,000+ moving parts, with automated Looker Studio reporting, resulting in 99 %+ inventory accuracy.

Deputy General Manager

Global Vision Christian School
Scotland, PA
08.2017 - 06.2020
  • Developed and deployed a student-teacher-executive communication platform, leveraging cloud data collection methodologies via Google Workspace (Forms, Sheets, Drive), to streamline information flow.
  • Cultivated trust and strengthened relationships between students, parents, and school faculty by establishing transparent data reporting mechanisms encompassing curriculum, grades, student life, and extracurricular activities.
  • Led the design and execution of cross-functional projects focused on enhancing student preparedness for and acceptance into highly competitive U.S. colleges

Special Projects Manager

Repair Services, Inc.
Coppell, TX
05.2014 - 08.2017
  • Directed daily cross-functional forward and reverse logistics special projects for the Samsung Mobile Packaging Center, guiding departmental leadership to ensure timely project completion within a highly sensitive deadline environment.
  • Conducted a comprehensive analysis of process inefficiencies across various departments, and implemented data-driven solutions, including cycle counting and takt time studies, to optimize process efficiency.
  • Designed and implemented a Google Workspace application that semi-automates the generation of SOPs and process flowcharts. The application integrates cycle time study results to ensure accurate process documentation, improve workflow efficiency, and reduce manual effort.

Store Manager

Metro PCS
Dallas, TX
05.2010 - 12.2013
  • Managed all aspects of store operations, including sales, customer service, inventory management, and staff supervision, to achieve and exceed key performance indicators (KPIs).
  • Led and motivated a team of sales associates to consistently meet or exceed sales targets, providing ongoing coaching, training, and performance feedback.
  • Achieved a position within the top 3 highest sales profit-generating stores among dealers, demonstrating strong sales performance and profitability.

Education

Bachelor of Arts - Humanities

Southwestern Baptist Theological Seminary
Fort Worth
12-2013

Skills

  • Data analysis
  • Inventory management
  • Project management
  • Process improvement
  • Operational strategy
  • Team leadership

Accomplishments

  • Best Team Award
  • Best KPI Practice Award

Certification

  • Google IT Support Professional Certificate (ID: TZE3MX6ZUVMR)
  • Google Cloud Digital Leader Training Professional Certificate (ID: 4WJKYXLGUE6U)
  • Yale University; Connected Leadership (ID: ENHV5H9EX6V7)

Languages

English
Native/ Bilingual
Korean
Native/ Bilingual

Projects

  • Google Cloud Reporting & Process Automation (March 2021 - August 2023)
  • Facebook F8 Conference Project (August 2016)
  • U.S. Foods Project (March 2016)
  • EDOVO Jail Education Solutions Project (February 2016)
  • Phase 1 Galaxy S7 Project (January 2016)

Timeline

Head of Warehouse Operations North America

LOTTE Global Logistics North America
10.2023 - Current

Head of Business Control

Repair Services, Inc.
07.2020 - 09.2023

Deputy General Manager

Global Vision Christian School
08.2017 - 06.2020

Special Projects Manager

Repair Services, Inc.
05.2014 - 08.2017

Store Manager

Metro PCS
05.2010 - 12.2013

Bachelor of Arts - Humanities

Southwestern Baptist Theological Seminary

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Jason Choi