Summary
Overview
Work History
Education
Skills
Certification
Timeline
GEM award from Suburban Propane
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Jason Cole

North Clarendon,VT

Summary

Dynamic Lead Service Technician at Master Plumbing & Heating with expertise in mechanical troubleshooting and a strong commitment to safety protocols. Proven ability to enhance workflow efficiency through effective teamwork and proactive problem-solving. Skilled in pump maintenance and adept at applying lockout and tagout procedures to ensure optimal equipment performance.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Lead Service Technician

Master Plumbing & Heating
10.2024 - Current
  • Operated and maintained tools to ensure optimal performance and safety standards.
  • Assisted in troubleshooting equipment issues, providing timely support to minimize downtime.
  • Learned and applied safety protocols to maintain a secure working environment.
  • Supported team members in routine maintenance tasks, enhancing overall workflow efficiency.

Service Technician

Suburban Propane
11.2020 - 10.2024
  • Diagnosed and repaired mechanical issues in various equipment, ensuring optimal performance and safety.
  • Conducted routine maintenance checks, identifying potential problems before they escalated.
  • Utilized diagnostic tools to assess equipment functionality and troubleshoot malfunctions efficiently.
  • Collaborated with team members to streamline repair processes and enhance service delivery.
  • Documented service reports accurately, maintaining detailed records of repairs and customer interactions.

Service Technician / Vice President

Coles Heating Service Inc
05.1996 - 10.2018
  • Diagnosed and repaired propane systems, ensuring compliance with safety regulations.
  • Conducted routine maintenance on equipment to enhance operational efficiency.
  • Collaborated with team members to optimize service delivery processes.
  • Trained new technicians on best practices for equipment handling and safety protocols.

Education

High School Diploma -

Otter Valley Union High School
Brandon, VT
06-1991

Skills

  • Lockout and tagout procedures
  • Pipefitting
  • Preventive maintenance expertise
  • Lighting systems
  • Mechanical troubleshooting
  • Diagnostic skills

Certification

State of Vermont Propane Gas Installer Certificate State of Vermont Silver Oil Installer Certificate CTEP Refrigerant Certified, A2L Refrigerants Certified Backflow Prevention Device Inspector/Testor

Timeline

Lead Service Technician

Master Plumbing & Heating
10.2024 - Current

Service Technician

Suburban Propane
11.2020 - 10.2024

Service Technician / Vice President

Coles Heating Service Inc
05.1996 - 10.2018

High School Diploma -

Otter Valley Union High School

GEM award from Suburban Propane

GEM stands for going the extra mile. I was awarded this for going above and beyond to help customers