Jason Conrad
Monroe,GA
Summary
professional prepared to take on leadership responsibilities in managing work sites. Known for effectively coordinating projects and fostering collaborative work environment. Reliable team player with focus on achieving results and adapting to changing needs. Skilled in project management and safety compliance. Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions. Expert at finding win-win solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Solid Waste Foremen
Roanoke County
01.2018 - 03.2025
- Supervised daily operations and workflows of construction projects, ensuring timely completion.
- Trained and mentored junior crew members on safety protocols and equipment utilization.
- Coordinated with subcontractors to optimize project timelines and enhance communication.
- Implemented process improvements that increased efficiency and minimized on-site downtime.
- Conducted regular safety inspections to maintain compliance with industry regulations.
- Managed inventory of tools and materials, optimizing resource allocation for all projects.
Patient Access Representative
Roanoke Memorial Hospital
01.2018 - 01.2019
- Streamlined patient registration processes, ensuring accurate data entry and compliance with health regulations.
- Coordinated insurance verification and pre-authorization to facilitate seamless patient access.
- Developed training materials for new staff, improving onboarding efficiency and knowledge retention.
- Implemented process improvements that reduced wait times and increased patient satisfaction scores.
- Advocated for patient rights, ensuring access to essential healthcare services and resources.
- Collaborated with healthcare teams to create personalized care plans tailored to individual needs.
- Managed inbound calls to address customer inquiries and concerns.
Production Supervisor
Fuel Cell Energy
01.2013 - 01.2017
- Managed team of 20 production associates, ensuring compliance with safety regulations and procedural standards.
- Oversaw employee training initiatives to enhance proficiency in job-specific tasks and safety protocols.
- Monitored production schedules to guarantee timely task completion and adherence to deadlines.
- Collaborated with colleagues to address minor operational issues during production runs efficiently.
- Maintained cleanliness and organization of work area to ensure a safe, productive environment.
- Participated in training sessions focused on process improvements and quality standards.
- Supported team members in operating machinery and handling materials effectively.
- Resolved issues promptly to sustain productivity goals.
Education
High School Diploma -
WIT Tech
Inverness, FL01.2007
Skills
- Crew leadership and staff management
- Attention to detail
- Decision making and critical thinking
- Effective communication
- Workplace safety and OSHA compliance
- Teamwork and collaboration
- Daily reporting
- Mentorship
- Equipment operation
- Time management
<Enter your own>
Certification
CDL-A
OSHA -10
Timeline
Solid Waste Foremen
Roanoke County
01.2018 - 03.2025
Patient Access Representative
Roanoke Memorial Hospital
01.2018 - 01.2019
Production Supervisor
Fuel Cell Energy
01.2013 - 01.2017
High School Diploma -
WIT Tech
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