Resourceful Career Specialist focused on building successful life paths in support of barrier elimination and career goals. Hardworking and resilient professional, with a deep understanding of client and company needs along with market trends. Possessing 13 years in Workforce Development experience.
Overview
13
13
years of professional experience
Work History
Career Specialist
Downriver Community Conference
Southgate, MI
11.2021 - Current
Completes data entry of UI/ES verification into One Stop Management Information System daily.
Conducts various career, job search, and employment related seminars and workshops including resume development, interview skills, and job search techniques.
Maintains current knowledge of program regulations and policies, local labor market trends, career development techniques, and assessment tools.
Documents all registrations and services in accordance with local, state, federal, and unit regulations including timely and accurate data entry into state OS/MIS system and maintenance of required hard copy documentation.
Assists with daily online verification of Pure Michigan Talent Connect registration for Unemployment Agency.
Conducts RESEA interviews including barrier removal steps and goal setting for Unemployment Agency clients.
Resource Specialist
Ross Innovative Employment Solutions
Detroit, MI
07.2009 - 11.2021
Provided primary customer support to internal and external customers.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Explained eligibility requirements, application details, and applicants' legal rights during intake assessment.
Answered phone calls and provided new clients with required paperwork to initiate service.
Entered referrals into appropriate system based on type of referral obtained.
Determined feasibility of proposed procurement actions by performing market research.
Oversaw inventory control, accounting and supply reports.
Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.
Planned and launched large-scale events that boosted employee participation by 60%.
Career Center Representative / Career Specialist at Downriver Community Conference (Detroit At Work)Career Center Representative / Career Specialist at Downriver Community Conference (Detroit At Work)
Community Club & Conference Center's Assistant at DFMWR/Community Club & Conference CenterCommunity Club & Conference Center's Assistant at DFMWR/Community Club & Conference Center