JASON CRAIG
Scrum Master/Product Owner
Belmont,NC
Summary
Charlotte, NC Technically sophisticated IT Project Manager & Systems Analyst with solid history of working in agile application and website development environments. Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes. Skilled project leader; able to direct multiple tasks effectively and readily master innovative software and tools. Agile expert with commitment to exceptional results, a strong desire for continuous improvement and demonstrated ability to build a collaborative culture within our team. Certified Scrum Product Owner / Certified Scrum Master / IT Project Management / Software Development / Business Resiliency Coordinator / Troubleshooting and Issue Resolution
Overview
25
25
years of professional experience
Work History
Business Systems Consultant/Investment Banking Document Management
Wells Fargo Bank, N.A.
Charlotte , NC
12.2013 - Current
- Technical Scope:, Documentum with D2 and COSI Insight interfaces, Saleforce.com, JIRA, HP Application Lifecycle Management and Quality Center System
- Work closely with Investment Banking & Capital Markets Technology clients to gather and analyze business requirements prior to development
- Oversee the design, development, integration, testing, and deployment of technology solutions to complex and challenging capital market requirements in a variety of domains
- Lead application teams including recruiting, hiring, and onboarding onshore and offshore development and production support teams
- Ensured cross-team collaboration and coordination of release plans and integration of testing activities
- Key Achievements:
- Spearheaded implementation of EMC Documentum application with D2 and COSI Insight interfaces for Investment Banking clients
- Initiated regular meetings with technology and business customers and steered effort in delivering technical content and discussions
- Effectively served as intermediary to facilitate knowledge transfer between vendor resources and development and support teams
- Act as primary contact to senior department managers for critical change initiatives.
- Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
Lead Technical Business Systems Consultant/Corporate
Wells Fargo Bank, N.A.
Charlotte, North Carolina
12.2013 - Current
- Investment Banking Data Warehouse
- Technical Scope: Oracle Business Intelligence, SQL Database, ASP.NET, Microsoft SSRS and SSIS
- Lead three agile application development teams, supporting the Corporate Investment Banking Data Line of Business (LOB)
- Teams were made up of engineers and testers, with team members located in both the United States and India
- Subject Matter Expert and Business Resiliency Coordinator for 8-10 technology plans, as well as the Capital Markets Technology (CMT) business resiliency plan, which encompasses contingency plans covering all of the CMT staff responsible for application development, support, and business resiliency
- Managed 15-20 production releases each year; 4 releases coordinated with upstream Sales Force CRM application used by the LOB
- Key Achievements:
- Onboarded two additional lines of business to the data platform, while adding minimal staff and no additional new hardware
- Added an entirely new banker scorecard application used by the LOB for evaluations, raises, promotions, etc
- Facilitated the integration of Tableau dashboards, utilizing data within the application, without adding staff or hardware
Project Manager
Signature Consultants / Wells Fargo Bank
Charlotte, North Carolina
07.2012 - 11.2013
- Scope: Remedy
- Contracted to support the Investment Banking & Capital Markets Technology team of Wells Fargo Bank as a Release Manager and Scrum Master
- Assisted with all release management processes
- Served as a subject matter expert to internal development processes, metrics, team dynamics, risk mitigation, and industry best practices in these areas
- Key Achievements:
- Successfully implemented Agile Scrum methodology and led team of Business Analyst, Developers and Testers to deliver technology solutions that align with business goals
- Facilitated sprint planning, retrospective and sprint demos and assisted the product owner and business architects with keeping the backlog groomed.
Scrum Master
Data Tech Global LLC
Charlotte, North Carolina
06.2011 - 07.2012
- Analytics
- Served as Scrum Master for ColdFusion and Java development teams
- Executed complete system life cycle using the Agile Scrum Methodology phases from project initiation, analysis and requirements, design, coding, testing and implementation
- Key Achievements:
- Championed launch of a mobile product, which supported high quality adaptive video on all Apple iOS, and most Android tablets and smart phones
- Effectively led two agile teams simultaneously; facilitated productivity through discussion, decision-making, and conflict resolution.
Project Lead, Change Control Lead and Test Coordinator Lead
Carolinas HealthCare System
Charlotte, North Carolina
11.1998 - 04.2010
- Technical Scope: Cerner Millennium and McKesson Healthcare IT Systems
- Built impressive record of achievement and advancement through series of progressively responsible positions leading development, implementation, integration, and testing for multiple healthcare IT systems, interfaces and ancillary applications
- Key Achievements:
- Successfully completed most IT projects at a faster rate than the estimated timeframe
- Implemented new testing processes and procedures that are still used in the company today.
Education
Bachelor of Liberal Studies - Organizational Communication and Management
Wingate University
Wingate, North CarolinaCertified Scrum Master (CSM) -
Scrum Alliance
07.2022 - 07.2022
Certified Scrum Product Owner (CSPO) - undefined
Scrum Alliance
Skills
TECHNICAL PROFICIENCIESundefined
Timeline
Certified Scrum Master (CSM) -
Scrum Alliance
07.2022 - 07.2022
Business Systems Consultant/Investment Banking Document Management
Wells Fargo Bank, N.A.
12.2013 - Current
Lead Technical Business Systems Consultant/Corporate
Wells Fargo Bank, N.A.
12.2013 - Current
Project Manager
Signature Consultants / Wells Fargo Bank
07.2012 - 11.2013
Scrum Master
Data Tech Global LLC
06.2011 - 07.2012
Project Lead, Change Control Lead and Test Coordinator Lead
Carolinas HealthCare System
11.1998 - 04.2010
Bachelor of Liberal Studies - Organizational Communication and Management
Wingate University
Certified Scrum Product Owner (CSPO) - undefined
Scrum Alliance