Jason Cross
Johnson City,TN
Summary
Results-driven 5S Manager with a proven track record in team leadership, customer service, and process improvement. Committed to enhancing operational efficiency and staff development, ensuring high-quality standards and safety compliance.
Overview
2
2
years of professional experience
Work History
5s Manager
Discount Tire
Johnson City, TN
09.2023 - 02.2026
- Oversaw daily operations ensuring compliance with safety protocols and quality standards.
- Trained and mentored team members on tire installation and customer service best practices.
- Implemented process improvements to enhance workflow efficiency in tire inventory management.
- Monitored performance metrics to identify areas for operational enhancements and training needs.
Education
High School Diploma -
Bradley Centrel Highschool
Cleveland, TNSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Goal setting
- Relationship building
- Staff development
- Sales techniques
- Sales management
Certification
- First Aid/CPR Certified
Timeline
5s Manager
Discount Tire
09.2023 - 02.2026
High School Diploma -
Bradley Centrel Highschool