Recent Lead Sales Associate with +9 years of experience in a sensitive corporate environment. Outgoing and detail-oriented, I am proficient at mantaining a store goal and professional relationships.
Overview
15
15
years of professional experience
Work History
Mobile Expert
T-Mobile
04.2018 - Current
Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
Lead Sales Associate
Wireless Vision, LLC
08.2014 - 02.2018
Top Representative for Revenue, Boxes, Accessories for the store
Floor coach
Operations including sendbacks and returns
Store Manager
RingRing Wireless LLC
10.2009 - 11.2014
Responsible for employees numbers
Sendbacks and returns
Managing schedules
Floor coach
Out of 1400 people I worked hard and was a Vision Club winner x3 times in a row ranking the top 50 (2015-2017), I achieved top RSV (retail sales associate), I successfully graduated WVU (Wireless Vision University), I earned the Difference Marker award in Quarters 3 & 4