Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jason Cruz

Independence,MO

Summary

Recent Lead Sales Associate with +9 years of experience in a sensitive corporate environment. Outgoing and detail-oriented, I am proficient at mantaining a store goal and professional relationships.

Overview

15
15
years of professional experience

Work History

Mobile Expert

T-Mobile
04.2018 - Current
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.

Lead Sales Associate

Wireless Vision, LLC
08.2014 - 02.2018
  • Top Representative for Revenue, Boxes, Accessories for the store
  • Floor coach
  • Operations including sendbacks and returns

Store Manager

RingRing Wireless LLC
10.2009 - 11.2014
  • Responsible for employees numbers
  • Sendbacks and returns
  • Managing schedules
  • Floor coach
  • Out of 1400 people I worked hard and was a Vision Club winner x3 times in a row ranking the top 50 (2015-2017), I achieved top RSV (retail sales associate), I successfully graduated WVU (Wireless Vision University), I earned the Difference Marker award in Quarters 3 & 4

Education

High School Diploma - Business

Van Horn High School
Independence
01.2007

Marketing

University of Phoenix
Kansas City
01.2007

Skills

  • Quick learner
  • Customer service
  • Teamwork and interpersonal skills
  • Prioritizing
  • Dependability
  • Initiative and problem-solving abilities

References

  • Brooke Bramlett, Retail Associate Manager +1 (561) 827-4980
  • Michael Laughlin, District Manager, +1 (785) 218-1461
  • Joel Bierbaum, Retail Store Manager, +1 (816) 699-6657

Timeline

Mobile Expert

T-Mobile
04.2018 - Current

Lead Sales Associate

Wireless Vision, LLC
08.2014 - 02.2018

Store Manager

RingRing Wireless LLC
10.2009 - 11.2014

High School Diploma - Business

Van Horn High School

Marketing

University of Phoenix
Jason Cruz