Makaila DeWeerd
West Des Moines,IA
Summary
Reliable, upbeat and successful at promoting customer loyalty, satisfaction and purchases with attention to individual needs. Knowledgeable about products, T-Mobile systems, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Quick learner who above all else loves making a positive impact on the workplace.
Overview
7
7
years of professional experience
Work History
Mobile Expert
T-Mobile
West Des Moines, IA
03.2023 - Current
- Enhanced teamwork, collaborated with peers to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating on the salesfloor, during team meetings, and supporting peers.
- Became a Keyholder and with that, learned several operational processes including properly handling cash, returns and counting inventory properly.
Barista
Starbucks
Waukee, IA
08.2019 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Hy-Vee
Cashier
West Des Moines, IA
12.2017 - 07.2019
- Worked effectively in fast-paced environments.
- Pleasantly greeted customers and provided prompt and courteous service.
- Performed cash, card and check transactions to complete customer purchases.
- Stocked shelves and organized merchandise displays for easy retrieval.
Education
High School Diploma -
Valley High School
West Des Moines06.2020
Skills
- Excellent Written and Verbal Communication
- Quick Learner
- Teamwork Driven
- Customer Service Expert
- Organized and Clean
- Adept with Technology
Timeline
Mobile Expert
T-Mobile
03.2023 - Current
Barista
Starbucks
08.2019 - 02.2023
Hy-Vee
Cashier
12.2017 - 07.2019
High School Diploma -
Valley High School