To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Marketing Manager
Complete Weddings + Events
2021.01 - 2024.05
Increased brand awareness by developing and implementing strategic marketing campaigns.
Managed social media accounts for optimal audience engagement and increased online presence.
Optimized website content for improved search engine rankings and increased web traffic.
Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
Improved website visibility through development and implementation of SEO strategies.
Sales Agent
SatCom Marketing
2020.03 - 2020.12
Enhanced product knowledge to provide accurate information to customers, attending training sessions and staying up-to-date on industry trends.
Developed tailored pitches for diverse clientele, effectively communicating the value of products or services offered.
Managed a high volume of outbound calls daily, maintaining a professional demeanor throughout each interaction.
Maintained a positive attitude in the face of rejection, employing resilience and persistence to achieve sales goals.
Built rapport with customers to foster long-term relationships and ensure repeat business.
Collaborated with other team members to achieve monthly sales targets consistently.
Managed a high volume of calls daily while maintaining professionalism and efficiency.
Completed daily cold calling and outreach to build sales pipeline.
Overcame objections using friendly, persuasive strategies.
Operations Manager
Complete Weddings + Events
2019.05 - 2020.03
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Wedding DJ
Complete Weddings + Events
2016.06 - 2019.04
Enhanced audience engagement by incorporating interactive elements and innovative mixing techniques during live performances.
Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
Collaborated with event planners to ensure seamless entertainment transitions and overall guest satisfaction.
Generated repeat business through exceptional customer service, attention to detail, and dedication to creating memorable experiences.
Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
Promoted events through social media channels, resulting in increased attendance and visibility for the DJ brand.
Expanded client base through consistent networking efforts at industry events and conferences.
Maintained up-to-date knowledge of music trends and popular genres to stay ahead of market demand.
Received positive feedback from clients leading to referrals increasing overall booking opportunities.
Restaurant Team Member
Raising Cane's Restaurants
2016.10 - 2019.01
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Greeted guests pleasantly and answered menu questions.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Trained new employees by demonstrating tasks and coaching during daily activities.
Team Member
Toys"R"Us
2015.11 - 2016.10
Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.