Jason Davis
Pine Plains,NY
Summary
Motivated professional with a strong background in customer service and administration, seeking to transition into the insurance industry. With proven problem solving abilities and excellent communication skills, I am eager to build relationships with clients and help them find the right solutions for their needs. I look forward to applying my attention to detail and adaptability in a new role where I can contribute to a team and support clients effectively.
Overview
2
2
years of professional experience
Work History
Night Auditor
Marriott Residence Inn
03.2024 - Current
- Managed the front desk during overnight shifts, acting as the sole point of contact for guest inquiries, emergencies, and operational needs.
- Addressed guest issues independently, delivering prompt and effective resolutions in a variety of situations.
- Maintained hotel security and safety protocols, responding to urgent situations with professionalism and composure.
Front Desk Supervisor
Little Cat Lodge
11.2022 - 07.2023
- Managed daily operations, working closely with cross-functional teams to deliver seamless service and maintain high standards of customer satisfaction.
- Handled administrative tasks such as room scheduling, payment collection, and record management with a focus on accuracy and attention to detail.
- Independently managed a small property owned by a neighboring ski resort, overseeing all guest communications, bookings, and day-to-day operations. Collaborated with in-house housekeeping and the resort’s maintenance team to maintain smooth operations and provide an exceptional guest experience.
Front Desk Agent
Little Cat Lodge
06.2022 - 11.2022
- Assisted clients with inquiries, managed bookings and accounts, and addressed customer concerns, ensuring a positive client experience.
- Solved guest-related issues efficiently by actively listening and communicating clearly to guarantee client satisfaction.
- Handled guest payments and bookings with accuracy and attention to detail.
Education
No Degree - Computer Science And Programming
Columbia Greene Junior College
Hudson, NYSkills
- Client Relationship Management
- Conflict Resolution
- Attention to Detail
- Data Entry and Record Keeping
- Proficient in Computer Systems and Software
- Time Management and Organizational Skills
- Effective Communication and Interpersonal Skills
- Basic Programming Knowledge (Python, JavaScript)
- Quick Learner with Strong Adaptability to New Technologies
- Ability to Thrive in High-Pressure Environments
Timeline
Night Auditor
Marriott Residence Inn
03.2024 - Current
Front Desk Supervisor
Little Cat Lodge
11.2022 - 07.2023
Front Desk Agent
Little Cat Lodge
06.2022 - 11.2022
No Degree - Computer Science And Programming
Columbia Greene Junior College
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