Dedicated professional with exceptional communication and problem-solving skills. Task and goal oriented mindset. Ability to maintain patience and composure while being consistently reliable.
Work History
Video Teller
1 Year 10 Months
Dort FCU | 10.2024 - Current
Provided exceptional customer service through video communication, addressing member needs efficiently.
Assisted members with account management and digital banking tools, enhancing user experience.
Collaborated with team members to improve service delivery and operational efficiency.
Processed various transactions including deposits, withdrawals, and loan payments accurately and promptly.
Maintained knowledge of credit union products and services to inform members of available options.
Provided exceptional customer service through personalized interactions, building rapport and trust with clients.
Managed multiple priorities effectively while maintaining professional communication within the video teller department.
Asset Protection Specialist
1 Year 1 Month
The Home Depot | 06.2023 - 07.2024
Focused on malicious and operational shrink across multiple central Michigan stores.
Co-ordinated with management and associates to maintain merchandising protection standards along with cashier techniques and behavior.
Maintained safety and environmental/recycling initiainitiatives along with handling of hazardous materials.
Developed a working relationship with local law enforcement in addition to OSHA and Fire Departments.
Merchandising Execution Team Member
4 Years
The Home Depot | 06.2019 - 06.2023
Merchandised products according to planograms along with building and updating displays.
Performed overhead maintainance along with ensuring team members adhered to safety guidelines as a safety captain.
Ensured pricing and inventory accuracy while engaging team members to accomplish tasks in a timely manner.