Jason Dickerson

• Monitored line processes to maintain consistency in quality, quantity and presentation.
• Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
• Maintained well-organized mise en place to keep work consistent.
• Answered central telephone system and directed calls accordingly.
• Drafted professional memos, letters and marketing copy to support business objectives and growth.
• Distributed mail on foot to residences and businesses, delivering to approximately 25 customers per shift.
• Loaded and secured items in planes to avoid damage to parcels during delivery.
• frequently met airplanes, fueling them, and loading and unloading mail onto them to go to other villages.
• Filled firetrucks with water, sandbags and gas to maintain proper supply of materials in trucks. (volunteer firefighter too, its the all the same company).
• for backstory the lodge is located 200 miles away from civilization, 35 miles north of the arctic circle in a town only accessible by plane and it was an isolated village of 15 people (not including seasonal workers)
• Northern lights guide as well. Studied the cloud patterns, northern light patterns, observed weather and accompanied guests out to show the northen lights.

i worked a high volume, 300 seat restaurant. My duties included plating,cook, and preparing the food, as well as training other cooks,keeping up with Covid-19 guidelines such as sanitation, wellness checks, and more.

Other responsibilities included supervising multiple other cooks, keeping inventory, and maintaining a clean, and healthy work environment.

Finally the skills i had used:

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
• Unloaded food supplies from distributor trucks to efficiently organize inventory.
• Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
• Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
• Prepared food items such as meats, poultry and fish for frying purposes.
• Safely used kitchen equipment and reduced risk of injuries and burns.
• Grilled meats and seafood to customer specifications.
• Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Set up bar for operation, obtained cash bank and stocked service bar.
• Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
• Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
• Implemented drink prep procedures that significantly reduced wasted stock.
• Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Stayed up-to-date on state laws regarding alcoholic beverage services and maintained compliance for inspections.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
• Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
• Analyzed and interpreted store trends to facilitate planning.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

• Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
• Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
• Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Helped store management meet standards of service and quality in daily operations.
• Collaborated with internal teams to streamline operations across materials handling, production and shipping.
• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.