Jason Drouin
Danvers,MA
Summary
An enthusiastic, self-motivated business student with polished interpersonal skills from years of customer service, retail & sales experience. An able presenter who can engage groups. Strong work ethic and a capable multitasker. Comfortable working independently or in a team setting. Eager to demonstrate these skills in the workplace.
Overview
5
5
years of professional experience
Work History
Sales Associate
Old Navy, Gap
Danvers, MA
03.2022 - 09.2022
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
Host/Busser
Century House
Peabody, MA
03.2019 - 03.2020
- Took reservations over phone and in person.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
Sales Associate
Agway
Danvers, MA
01.2018 - 03.2019
- Upsold additional items based on customer interests and needs.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection and sizing.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science in Business Administration - Team & Project Management, Communications
Bryant University
Smithfield, RI06.2025
Skills
- Customer Relationship Management
- Excellent Interpersonal Skills
- Product Sales
- Retail Store Operations
- Microsoft Word, Excel & PowerPoint Expertise
- Problem-Solving
- Public Speaking
- Project Management
Accomplishments
- Three-time qualifier for the Massachusetts DECA State Career Development Conference (2019, 2020, 2021)
- Informational Statistical Analysis Resort Case Competition Finalist.
- Management Principles Service Learning Project Competition Finalist.
- Global Foundations of Organizations and Business competition finalist
Timeline
Sales Associate
Old Navy, Gap
03.2022 - 09.2022
Host/Busser
Century House
03.2019 - 03.2020
Sales Associate
Agway
01.2018 - 03.2019
Bachelor of Science in Business Administration - Team & Project Management, Communications
Bryant University