Jason DuBose
Lubbock,TX
Summary
Service-oriented Claims Adjuster who is known as an organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions used in both production and training peers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Claims Adjuster
State Farm Fire Insurance Company
01.2019 - Current
- Weather focused deployed adjuster with demonstrated ability to be very productive in high volume/ high complexity claim environment for extended periods of time. Bringing 20 years experience to each interaction.
- Acted as Bridge Deployment Host for 12 new to role WCCS Deployed Adjusters
- Developed multiple new to role 2 story steep adjusters who have gone on to develop several new adjusters in the same way.
- Prepared summaries of damage, payments, and policy coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Evaluated insurance policies and analyzed damages to determine coverage.
Claims Adjuster
Texas Mutual Insurance Company
03.2013 - 02.2019
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Trained other claims staff members on proper handling and evaluation of injury claims.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Directed and coordinated various investigations conducted by field investigation team.
Education
English Language And Literature
Texas Tech University
Lubbock, TXSkills
- Claims File Management Processes
- Property Claims
- Claims Investigations
- Estimate Repair Costs
- Xactimate Specialist
- Steep and High Roof Inspection
- Subject matter expert supporting peers and leadership with training and skill progression at all skill levels
Certification
- Licensed in all required states - Texas Resident License
Timeline
Claims Adjuster
State Farm Fire Insurance Company
01.2019 - Current
Claims Adjuster
Texas Mutual Insurance Company
03.2013 - 02.2019
English Language And Literature
Texas Tech University
- Licensed in all required states - Texas Resident License
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