Jason Elhard
Rio Rico,AZ
Summary
Motivated professional skilled in staff training and development, inventory management, and decision-making. Committed to fostering a positive team environment and enhancing customer experiences through effective leadership.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Manager
Dennys Restaurant
Green Valley, AZ
03.2019 - Current
- Led daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff to improve customer service quality.
- Developed and executed promotional strategies to enhance sales performance.
- Streamlined workflows to improve efficiency in food preparation and service delivery.
- Evaluated employee performance, providing feedback for professional development initiatives.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Truck Driver
HDS Truck Driving Institute
Tucson, AZ
2015 - 2016
- Operated various truck models adhering to safety regulations and traffic laws.
- Planned efficient delivery routes, minimizing fuel consumption and maximizing time management.
- Loaded and unloaded cargo securely, maintaining balance and load integrity during transit.
- Communicated effectively with dispatchers regarding delivery status and potential delays.
- Operated with safety and skill to avoid accidents and delays.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
Education
High School Diploma -
Prima Alta High School
Nogales, AZSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Inventory management
- Recruiting and interviewing
Certification
Serve Safe Certified
Timeline
Manager
Dennys Restaurant
03.2019 - Current
Truck Driver
HDS Truck Driving Institute
2015 - 2016
High School Diploma -
Prima Alta High School