Jason Fatzinger
Greenfield,OH
Summary
Experienced professional with a focus on delivering results in data center operations and project management. Skilled in fostering collaboration across teams, implementing process improvements, and enhancing operational efficiency. Known for enhancing user experience through documentation and training initiatives. Demonstrated success in managing regional programs and driving significant growth. Capable of centralizing operations, identifying design issues, and achieving cost savings. Holds a Master of Science in Information Technology Management and certifications in project management and Lean Six Sigma. Proficient in time management, communication, leadership, and risk analysis, with expertise in diverse project management tools and methodologies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Data Center Operations TPM
Amazon Web Services
New Albany, OH
02.2017 - 01.2024
- Orchestrated cross-functional collaboration among various departments
- Implemented and upheld Purchase Orders as necessary
- Demonstrated proactive leadership by promptly escalating issues and driving effective resolutions, while implementing process enhancements to improve operational effectiveness
- Improved user experience and bolstered tool adoption by collaborating with teams to develop comprehensive global documentation and training materials
- Oversaw and managed the Regional Community Service Program, achieving an average annual increase of 60% in participation year over year and surpassing the 2023 goal by 36%
- Centralized new build operations, enhancing pre-build design issue identification, reducing wasteful spending, and generating savings exceeding $50,000 in operational and capital expenditures
- Additionally, collaborated with partner teams to streamline operational tasks.
Assistant Stores System Analyst
Abercrombie & Fitch
New Albany, OH
08.2013 - 02.2017
- Worked with developers and end-users to ensure technical compatibility and satisfaction
- Designed, implemented, and administered store systems hardware
- Provided third-tier support for issues encountered with store systems globally
- Escalated and tracked issues both internally and externally
- Improved process efficiency through reporting, scripting, and automation
- Represented Stores Engineering team during CAB meetings
- Worked closely with stakeholders to identify risks and ensure proper installation and configuration of store systems.
Education
Masters of Science Information Technology Management -
Southern New Hampshire University COCE
08.2016
Continuing Education - Data Analytics
Visible Edge
NashuaSkills
- Time management
- Communication skills
- Leadership
- Documentation review
- Problem solving
- Collaboration
- Risk Analysis
- SmartSheets
- Asana
- Microsoft Project
Certification
- Certified Associate in Project Management (CAPM), 04/2024, 04/2027
- AIGPE Lean Six Sigma Green Belt, 03/2024
References
References available upon request.
Timeline
Data Center Operations TPM
Amazon Web Services
02.2017 - 01.2024
Assistant Stores System Analyst
Abercrombie & Fitch
08.2013 - 02.2017
Masters of Science Information Technology Management -
Southern New Hampshire University COCE
Continuing Education - Data Analytics
Visible Edge