Markus Eubanks
Yerington
Summary
Operations Manager candidate with over five years of experience in leading security operations within mission-critical data centers. Currently overseeing daily operations for 80+ security officers, ensuring compliance and performance standards are met. Proven track record in managing staffing, client coordination, and maintaining high professionalism and safety standards. Skilled in relationship-building and problem-solving, thriving in fast-paced environments.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Interim Operations Manager (Data Center) / Security Officer
Securitas / Allied Universal
Reno
03.2020 - Current
- Perform Operations Manager-level responsibilities for a high-security data center account, supporting 80+ security officers across multiple shifts.
- Provide daily operational oversight, including staffing levels, shift coverage, schedule adjustments, and manpower planning.
- Assist with the supervision and performance management of officers to ensure contract compliance and service excellence.
- Serve as a primary leadership point of contact for officers, site stakeholders, and company management.
- Support the recruitment, onboarding, and training of new hires specific to data center operations and security protocols.
- Enforce strict access control procedures, badge compliance, contractor/vendor escorting, and audit readiness.
- Coordinate with clients and site leadership to address security risks, incidents, and operational improvements.
- Oversee the monitoring of CCTV systems, alarms, and security infrastructure throughout the data center.
- Review, complete, and submit accurate incident reports, daily activity reports, and operational documentation.
- Respond to emergencies and critical incidents, making real-time decisions that impact safety and business continuity.
- Maintain accountability for officer attendance, conduct, and professionalism.
- Facilitated communication between teams to streamline operational workflows.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Frequently trusted with weekend, after-hours, and high-responsibility coverage
- Recognized for leadership presence, reliability, and consistent operational performance
Cashier / Barista / Food Preparation
My Favorite Muffin
Sparks
12.2019 - 03.2020
- • Worked all shifts from very early morning to closing. • Always arrived 10 minutes early, and always willing to work overtime or extra shifts. • Recognized for being a positive influence on my coworkers and customers.
- Processed customer transactions efficiently and accurately at My Favorite Muffin.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth store operations during busy hours.
- Followed food safety guidelines while preparing and serving baked goods to customers.
Cashier / Stocker / Maintenance
University Market Valero
Redding
10.2018 - 10.2019
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area and store shelves.
- Handled cash, credit, and debit transactions accurately.
- Collaborated with team members to manage stock and inventory levels.
- Resolved customer complaints and issues promptly and professionally.
- Followed safety protocols to ensure a secure shopping environment.
- Provided excellent customer service to enhance shopping experience.
Line Cook
Woody’s Brewing Company
Redding
02.2018 - 09.2018
- Prepared ingredients and meals according to recipes and company standards.
- Operated kitchen equipment safely and efficiently for food preparation.
- Maintained cleanliness and organization of workstations throughout shifts.
- Collaborated with team members to ensure timely meal service during peak hours.
- Assisted in menu planning by suggesting seasonal ingredients and dish ideas.
- Followed food safety regulations to prevent cross-contamination and ensure quality.
- Adapted quickly to changing demands in a fast-paced kitchen environment.
- Cooked multiple orders simultaneously during busy periods.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Cleaned food preparation areas, cooking surfaces, and utensils.
Dishwasher / Busser
Outback Steakhouse
Redding
01.2017 - 08.2017
- Ensured cleanliness of dishes, utensils, and kitchen equipment through diligent maintenance.
- Operated commercial dishwashing machinery, optimizing efficiency in cleaning processes.
- Managed waste disposal in compliance with health and safety standards.
- Followed sanitation protocols to maintain food safety regulations consistently.
- Organized and sorted clean dishes to support kitchen staff effectively.
- Collaborated with team members to facilitate smooth kitchen operations.
- Responded promptly to requests from chefs for necessary utensils and equipment.
- Scrubbed and sanitized all kitchen items, including pots and pans, ensuring hygiene standards.
Education
High School Diploma -
Central Valley High School
Shasta Lake, CA05-2017
Skills
- Operations management
- Security protocols
- Incident reporting
- CCTV monitoring
- Manpower planning
- Risk assessment
- Performance management
- Team leadership
- Compliance enforcement
- Problem solving
- Decision making
- Time management
- Client communication
- Effective communication
Leadership And Volunteer Experience
- Assistant Coach, Central Valley High School Varsity Girls Basketball
- Student Leadership, Neighborhood Church of Redding High School Youth Group
Certification
OSHA 10
Timeline
Interim Operations Manager (Data Center) / Security Officer
Securitas / Allied Universal
03.2020 - Current
Cashier / Barista / Food Preparation
My Favorite Muffin
12.2019 - 03.2020
Cashier / Stocker / Maintenance
University Market Valero
10.2018 - 10.2019
Line Cook
Woody’s Brewing Company
02.2018 - 09.2018
Dishwasher / Busser
Outback Steakhouse
01.2017 - 08.2017
High School Diploma -
Central Valley High School