I'm very personable person and self-motivated team player with strong attention to detail. I always maintain a high level of professionalism when doing my work duties, and always motivated to learn new trades, and skills. Interested in advancing a career.
Overview
20
20
years of professional experience
Work History
Real Estate Invester
Self
Los Angeles, CA
12.2021 - Current
Analyzing an locating real estate deals (ROI) return on investments.
Managing building contractors, an work loads.
Investing in quick flip properties.
DME Technician/Insurance Eligibility
Western Drug Medical Supply
Glendale, CA
12.2018 - 12.2021
Developed strong relationships with vendors, securing competitive pricing on high-quality materials and parts for repairs or replacements as needed.
Achieved high-quality customer service through prompt response to inquiries and concerns regarding DME products or services.
Increased inventory accuracy with diligent tracking and documentation of all DME supplies.
Facilitated smooth communication between staff members, fostering a cohesive work environment that prioritized patient care.
Ensured patient safety by adhering to strict sanitization protocols when handling DME equipment.
Elevated patient comfort levels by customizing the fitting and adjustment of prescribed DME devices.
Conducted thorough assessments of each patient''s needs before recommending suitable products or modifications to existing equipment, leading to better overall outcomes.
Improved patient satisfaction by providing accurate and timely delivery of DME equipment.
Streamlined the billing process, resulting in faster reimbursements from insurance companies.
Educated patients and caregivers on proper use, cleaning, and storage of various DME items, reducing misuse incidents.
Inspected, tested and calibrated medical equipment before installing.
Assistant Manager
Camacho's Cantina
Universal City, CA
12.2017 - 08.2018
Achieved recognition from senior management for contributions to the store's success by managing sales, employees and operations to achieve optimal performance.
Interacted with customers to determine needs and offer product or service solutions.
Resolved all issues professionally and in a timely manner.
Managed multiple priorities in fast-paced environment.
Addressed problems with customers to promote quick and successful resolution.
Handled scheduling to ensure proper staffing for high-volume shifts and seasonal promotions.
Responded to customer concerns with friendly and knowledgeable service.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Prepared for and executed new menu implementations.
Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Skillfully interacted with external vendors to obtain the best quality in pricing and product.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Engaged with customers in a sincere and friendly manner.
Home Caregiver
IHSS
Los Angeles, CA
11.2012 - 04.2018
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Transported individuals to medical appointments and other errands.
Maintained a clean, safe and well-organized patient environment.
Worked to improve and enhance patient lives through effective and compassionate care.
Monitored progress and documented any status changes accordingly.
Ensured safety and well-being of each patient in alignment with care plan.
Supervised daily activities and provided assistance when needed.
Administered medication as directed by physician.
Filed paperwork and organized computer-based information.
Managed set up, stock maintenance, and line sanitation of full line service for several different dining locations.
Maintained appropriate filing of personal and professional documentation.
Screened personal and business calls and directed them to the appropriate party.
Helped residents with bathing, dressing, feeding, lifting and transferring.
Provided on-call care at all times of day and night.
Performed vitals/glucose testing and assisted in administering injections and urinalysis.
Store Manger/Cashier
Dippin Dots LLC
Arcadia, CA
06.2010 - 11.2012
Completed all daily tasks and special assignments with an efficient and quality-driven approach.
Built relationships with customers to increase likelihood of repeat business.
Recommended merchandise to customers based on their needs and preferences.
Engaged with customers in a sincere and friendly manner.
Stocked and replenished merchandise according to store merchandising layouts.
Responded to customer concerns with friendly and knowledgeable service.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Supervised and directed all merchandise and shipment processing.
Properly handled and timely processed cash and credit card transactions.
Processed cash and credit payments rapidly and accurately.
Maintained cleanliness and presentation of stock room and production floor.
Kept work areas clean, neat and organized for maximum productivity.
Trained new cashiers on procedures, customer service and sales techniques.
Head Host/ Floor Manger
Luminarias Restaurant
3500 Ramona Blvd. Monterey Park, CA 91754
11.2006 - 10.2012
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Handled currency and credit transactions quickly and accurately.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
Answered telephone calls and responded to inquiries.
Home Health Care Taker
Home Health Care
1097 Brier Cliff Way Monterey Park, CA 91754
07.2007 - 05.2011
Responded appropriately to the physical, emotional and developmental needs of patient.
Assisted patient with bathing, oral hygiene, grooming, feeding and elimination.
Helped patient move in and out of beds, baths, wheelchairs and automobiles.
Cooked appetizing and satisfying meals and snacks.
Scheduled and accompanied clients to medical appointments.
Maintained a clean, healthy and safe environment.
Obtained household supplies and ran daily errands.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Removed waste paper and other trash from the premises to designated area.
Cleaned and changed bedspreads, blankets and mattresses.
FOH Manager
Liberty Gill
Los Angeles, CA
03.2008 - 04.2009
Managed full team schedule to maintain adequate coverage.
Built relationships with customers to increase likelihood of repeat business.
Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Communicated clear expectations and goals to each team member.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Delivered quality service by providing a warm and welcoming environment.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Promoted items on beverage lists and restaurant specials.
Maintained clean dining room, lobby and service areas at all times.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Head Host/Floor Manager
Camacho's Cantina
100 Universal City Plaza, Universal City, CA 91608
06.2005 - 01.2007
Answered telephone calls and responded to inquiries.
Assigned patrons to tables suitable for their needs and according to rotation.
Assisted in maintaining preparation and service areas in a sanitary condition
Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
Correctly calculated inventory and ordered appropriate supplies.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Prepared for and executed new menu implementations.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Driving Range Manager
Montebello Golf Course
901 Via San Clemente Montebello, CA 90640
10.2004 - 07.2005
Cleaned in and around the buildings, prioritizing safety at all times.
Thoroughly scrubbed and cleaned bathrooms.
Inspected grounds and picked up any trash.
Politely assisted customers in person and via telephone.
Made sure the golf ball machine was stocked at all times.