Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Fierro

Alhambra,CA

Summary

I'm very personable person and self-motivated team player with strong attention to detail. I always maintain a high level of professionalism when doing my work duties, and always motivated to learn new trades, and skills. Interested in advancing a career.

Overview

20
20
years of professional experience

Work History

Real Estate Invester

Self
Los Angeles, CA
12.2021 - Current

Analyzing an locating real estate deals (ROI) return on investments.

Managing building contractors, an work loads.

Investing in quick flip properties.

DME Technician/Insurance Eligibility

Western Drug Medical Supply
Glendale, CA
12.2018 - 12.2021
  • Developed strong relationships with vendors, securing competitive pricing on high-quality materials and parts for repairs or replacements as needed.
  • Achieved high-quality customer service through prompt response to inquiries and concerns regarding DME products or services.
  • Increased inventory accuracy with diligent tracking and documentation of all DME supplies.
  • Facilitated smooth communication between staff members, fostering a cohesive work environment that prioritized patient care.
  • Ensured patient safety by adhering to strict sanitization protocols when handling DME equipment.
  • Elevated patient comfort levels by customizing the fitting and adjustment of prescribed DME devices.
  • Conducted thorough assessments of each patient''s needs before recommending suitable products or modifications to existing equipment, leading to better overall outcomes.
  • Improved patient satisfaction by providing accurate and timely delivery of DME equipment.
  • Streamlined the billing process, resulting in faster reimbursements from insurance companies.
  • Educated patients and caregivers on proper use, cleaning, and storage of various DME items, reducing misuse incidents.
  • Inspected, tested and calibrated medical equipment before installing.

Assistant Manager

Camacho's Cantina
Universal City, CA
12.2017 - 08.2018
  • Achieved recognition from senior management for contributions to the store's success by managing sales, employees and operations to achieve optimal performance.
  • Interacted with customers to determine needs and offer product or service solutions.
  • Resolved all issues professionally and in a timely manner.
     
  • Managed multiple priorities in fast-paced environment.
  • Addressed problems with customers to promote quick and successful resolution.
  • Handled scheduling to ensure proper staffing for high-volume shifts and seasonal promotions.
  • Responded to customer concerns with friendly and knowledgeable service.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Prepared for and executed new menu implementations.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Skillfully interacted with external vendors to obtain the best quality in pricing and product.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Engaged with customers in a sincere and friendly manner.

Home Caregiver

IHSS
Los Angeles, CA
11.2012 - 04.2018
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Transported individuals to medical appointments and other errands.
  • Maintained a clean, safe and well-organized patient environment.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Monitored progress and documented any status changes accordingly.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Supervised daily activities and provided assistance when needed.
  • Administered medication as directed by physician.
  • Filed paperwork and organized computer-based information.
  • Managed set up, stock maintenance, and line sanitation of full line service for several different dining locations.
  • Maintained appropriate filing of personal and professional documentation.
  • Screened personal and business calls and directed them to the appropriate party.
  • Helped residents with bathing, dressing, feeding, lifting and transferring.
  • Provided on-call care at all times of day and night.
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis.

Store Manger/Cashier

Dippin Dots LLC
Arcadia, CA
06.2010 - 11.2012
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
  • Built relationships with customers to increase likelihood of repeat business.
  • Recommended merchandise to customers based on their needs and preferences.
  • Engaged with customers in a sincere and friendly manner.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Responded to customer concerns with friendly and knowledgeable service.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Supervised and directed all merchandise and shipment processing.
  • Properly handled and timely processed cash and credit card transactions.
  • Processed cash and credit payments rapidly and accurately.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Kept work areas clean, neat and organized for maximum productivity.
  • Trained new cashiers on procedures, customer service and sales techniques.

Head Host/ Floor Manger

Luminarias Restaurant
3500 Ramona Blvd. Monterey Park, CA 91754
11.2006 - 10.2012
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Handled currency and credit transactions quickly and accurately.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Answered telephone calls and responded to inquiries.

Home Health Care Taker

Home Health Care
1097 Brier Cliff Way Monterey Park, CA 91754
07.2007 - 05.2011
  • Responded appropriately to the physical, emotional and developmental needs of patient.
  • Assisted patient with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patient move in and out of beds, baths, wheelchairs and automobiles.
  • Cooked appetizing and satisfying meals and snacks.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained a clean, healthy and safe environment.
  • Obtained household supplies and ran daily errands.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Removed waste paper and other trash from the premises to designated area.
  • Cleaned and changed bedspreads, blankets and mattresses.

FOH Manager

Liberty Gill
Los Angeles, CA
03.2008 - 04.2009
  • Managed full team schedule to maintain adequate coverage.
  • Built relationships with customers to increase likelihood of repeat business.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Communicated clear expectations and goals to each team member.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Delivered quality service by providing a warm and welcoming environment.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Promoted items on beverage lists and restaurant specials.
  • Maintained clean dining room, lobby and service areas at all times.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

Head Host/Floor Manager

Camacho's Cantina
100 Universal City Plaza, Universal City, CA 91608
06.2005 - 01.2007
  • Answered telephone calls and responded to inquiries.
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Prepared for and executed new menu implementations.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.

Driving Range Manager

Montebello Golf Course
901 Via San Clemente Montebello, CA 90640
10.2004 - 07.2005
  • Cleaned in and around the buildings, prioritizing safety at all times.
  • Thoroughly scrubbed and cleaned bathrooms.
  • Inspected grounds and picked up any trash.
  • Politely assisted customers in person and via telephone.
  • Made sure the golf ball machine was stocked at all times.
  • Performed cashier duties.

Education

Associate of Arts - Business

East Los Angeles College
Monterey Park, CA
2008

High School Diploma -

City OF Angeles Independent Study
1449 S. San Pedro St, Los Angeles, CA 90015
2005

Skills

  • Multi-tasking
  • Fast learner
  • Self-starter
  • Safety-oriented
  • Strong work ethic
  • Compassionate
  • Creative problem solver
  • Multi-line phone talent
  • Courteous and helpful
  • Staff development
  • Operations management
  • Passion for customer satisfaction
  • Guest relations
  • Managing changing priorities
  • Efficient precision
  • Thrives in fast-paced environment
  • Attention to detail
  • Team leadership
  • Quick problem solver
  • Integrity
  • Client relations
  • Developing menus
  • Customer service-oriented
  • Relationship/team building

Timeline

Real Estate Invester

Self
12.2021 - Current

DME Technician/Insurance Eligibility

Western Drug Medical Supply
12.2018 - 12.2021

Assistant Manager

Camacho's Cantina
12.2017 - 08.2018

Home Caregiver

IHSS
11.2012 - 04.2018

Store Manger/Cashier

Dippin Dots LLC
06.2010 - 11.2012

FOH Manager

Liberty Gill
03.2008 - 04.2009

Home Health Care Taker

Home Health Care
07.2007 - 05.2011

Head Host/ Floor Manger

Luminarias Restaurant
11.2006 - 10.2012

Head Host/Floor Manager

Camacho's Cantina
06.2005 - 01.2007

Driving Range Manager

Montebello Golf Course
10.2004 - 07.2005

Associate of Arts - Business

East Los Angeles College

High School Diploma -

City OF Angeles Independent Study
Jason Fierro