Seasoned Collections Manager offering expertise in billing, account management and financial administration gained over 28 years in the Collections industry.
Overview
14
14
years of professional experience
Work History
Collection Manager
CSI
05.2022 - Current
Contacted customers to discuss late payments and options for remitting amounts due.
Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
Monitored payments due from clients and promptly contacted clients with past due payments.
Processed payments and applied to customer balances.
Office Manager
CPC-Central Control Protfolio
09.2008 - 04.2022
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.