Jason Flores-Martinez
Santa Clarita,CA
Summary
Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Amazon Delivery Driver
DPS5
Valencia, CA
08.2023 - Current
- Operated trucks/van to transport products 120 customers per day.
- Manage the loading and unloading of the truck.
- Verified contents of inventory loads.
- Ensure all items are delivered in a timely fashion.
- Adapt to daily delivery route obstacles to effectively deliver items.
- Notified customers of delays to decrease calls to support.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Reported mechanical problems encountered with vehicles to dispatch.
Tj Maxx Retail Associate
Tj Maxx
Valencia , CA
05.2022 - 07.2023
- Delivered exceptional customer service.
- Increased customer traffic through targeted marketing of products.
- Improved sales through cross-selling and up-selling strategies.
- Completed cash and credit with 100% accuracy.
- Educated customers on current services and product offers.
- Collaborated efficiently with a team to ensure a positive experienced for customers
Pizza Hut Customer Service Representative
Pizza Hut
Granada Hills, CA
07.2021 - 12.2021
- Provided customers with promotional, policy, and product information.
- Demonstrated proper knowledge of food safety measures and procedures.
- Recommended products according to customers' preferences and needs.
- Sell promotions on commercial items.
- Multi-tasked and focused on team productivity to deal with demanding tasks.
- Prepared all food items with accuracy and proper technique.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
High School Diploma -
Birmingham Community Charter High Dchool
Van Nuys, CA06-2020
Skills
- Emotional intelligence
- Commercial driving
- Fluent in Spanish
- Clear communication
- Time management
- Multitasking
- Problem solving skills
- Adaptability
Languages
Spanish
Professional
References
References available upon request.
Timeline
Amazon Delivery Driver
DPS5
08.2023 - Current
Tj Maxx Retail Associate
Tj Maxx
05.2022 - 07.2023
Pizza Hut Customer Service Representative
Pizza Hut
07.2021 - 12.2021
High School Diploma -
Birmingham Community Charter High Dchool