Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
DeliveryDriver

Jason Fontenot

Franklin,LA

Summary

Dynamic professional with a proven track record at Popeye's Restaurants, excelling in operations management and customer service. Recognized for enhancing team collaboration and driving process improvements, resulting in increased productivity. Dependable and detail-oriented, skilled in problem resolution and effective leadership, ensuring exceptional service delivery and operational efficiency.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Domino's Pizza
12.2024 - Current
  • Delivered pizzas efficiently, ensuring timely arrivals and customer satisfaction.
  • Navigated routes using GPS systems to optimize delivery times.
  • Maintained accurate records of deliveries and payments processed.
  • Assisted in inventory management by tracking stock levels during shifts.
  • Communicated effectively with customers to address inquiries and concerns.
  • Adhered to safety protocols while handling food products and driving vehicles.
  • Completed daily vehicle inspections to ensure compliance with maintenance standards.
  • Collaborated with team members to streamline order preparation processes.

Cashier

Cash Magic Casino
02.2023 - 01.2025
  • Processed customer transactions efficiently using POS systems
  • Provided exceptional customer service while addressing inquiries and concerns
  • Maintained accurate cash drawer, balancing at end of shifts
  • Assisted in restocking shelves and organizing merchandise displays
  • Adapted quickly to changing priorities during peak hours
  • Collaborated with team members to streamline checkout procedures
  • Ensured adherence to safety and health regulations in the workplace
  • Handled returns and exchanges following store policies
  • Greeted customers entering store and responded promptly to customer needs.

General Manager

Popeye's Restaurants
01.2017 - 12.2023
  • Led daily operations, ensuring efficiency and adherence to company policies.
  • Developed and implemented strategic initiatives to enhance customer satisfaction.
  • Oversaw budgeting processes, optimizing resource allocation for departmental projects.
  • Managed cross-functional teams, fostering collaboration to achieve business objectives.
  • Analyzed performance metrics, identifying areas for improvement in operational workflows.
  • Facilitated training programs, enhancing staff skills and promoting a culture of excellence.
  • Streamlined communication channels between departments, improving information flow and response times.
  • Drove process improvements, reducing operational bottlenecks and increasing productivity levels.

Education

High School Diploma -

Franklin Senior High
Franklin,LA
05-1996

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Problem-solving
  • Dependable and reliable
  • Punctual and reliable
  • Order verification
  • Equipment operation
  • Client relationship management
  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader

Accomplishments

  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.
  • Achieved high performance through effectively helping with team members achievement goals.
  • Documented and resolved technical and equipment issues which led to .better productivity

Timeline

Delivery Driver

Domino's Pizza
12.2024 - Current

Cashier

Cash Magic Casino
02.2023 - 01.2025

General Manager

Popeye's Restaurants
01.2017 - 12.2023

High School Diploma -

Franklin Senior High

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Jason Fontenot