Jason Garrett
Dothan,AL
Always remember, there’s three ways to do things, the right way the wrong way and the way it’s supposed to be.
Unknown
Summary
Local Alabama native dedicated to customer service, who believes that the customer is always right.
Overview
26
26
years of professional experience
Work History
Customer Service Manager
Abby Oates Floral
Dothan, Alabama
04.2001 - Current
- Analyzed call center data to identify trends in customer issues and recommend solutions accordingly.
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Maintained up-to-date knowledge of company products, services, pricing structures, promotions.
Sales Associate
Howerton Automotive
Abbeville, Alabama
03.1998 - 04.1999
- Greeted customers and provided exceptional customer service.
- Developed promotional strategies to increase sales volume.
- Provided accurate information about products, prices and services.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
GED -
03-1996
Skills
- Talent Development
- Technical Support
- Call Center Operations
- Service Delivery Optimization
- Sales Promotion
- Account Management
- Project Management
- Quality Assurance
- Complaint resolution
- Cash Handling
- Customer Relationship Management (CRM)
- Tactful and diplomatic
- Positive and Constructive Feedback
- Loss Prevention
- Meticulous attention to detail
- Issue Resolution
- Conflict Management
- Relationship Building
- Problem-Solving
- Skilled multi-tasker
- Sales expertise
- Focused on customer satisfaction
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Manager - Abby Oates Floral
04.2001 - Current
Sales Associate - Howerton Automotive
03.1998 - 04.1999
Dothan High School - GED,