Jason Glidden
Concord,NC
Summary
Results-oriented Tire Technician with 12+ years of experience specializing in commercial tires, heavy equipment tires, tube-type tires, and multi-piece wheels. Committed to delivering efficient and high-quality service.
Overview
20
20
years of professional experience
Work History
Tire Shop Foreman
Sullivan Tire and Auto Service
Shrewsbury, Massachusetts
02.2024 - 12.2024
- Trained new employees on shop processes and procedures, as well as the operation of machines and equipment.
- Implemented workplace safety protocols to minimize accidents and incidents.
- Conferred with management to coordinate work activities, or identify needed resources.
- Delegated tasks to multiple employees while maintaining an efficient workplace.
Tire Technician
Sullivan Tire and Auto Service
Shrewsbury, MA
03.2016 - 02.2024
- Performed tire inspections using failure analysis guidelines and made recommendations to maximize cost-effectiveness.
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring overall satisfaction
- Collaborated with team members to meet service goals and maintain efficient workflow in a fast-paced environment
- Performed tire installations, rotations, and repairs for a high volume of vehicles on a daily basis
Tire Technician
Pete's Tire Barns
Shrewsbury, MA
03.2010 - 02.2016
- Completed tire rotations on diverse vehicle makes and models.
- Knowledgeable with various wheel & tire systems
- Understanding of OSHA regulations
- Able to complete each project efficiently and safely
- Diagnosing and repairing to TIA standards
- Familiar with TPMS
- Maintained and submitted all customer paperwork in timely and orderly fashion
- Responsible for conversing with customers about tire purchasing options and repair needs
Shipping Lead
PGi
Northbridge, Massachusetts
11.2009 - 02.2010
- Conducted monthly audits of product quality control processes to ensure accuracy in packing and shipping items.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
Warehouse Shipper
PGi
Northbridge, MA
06.2005 - 11.2009
- Safely and efficiently loaded freight.
- Operated forklifts, pallet jacks, and other material handling equipment
- Operated mail sorting machinery
Skills
- Commercial Tire Expert
- Customer service
- Problem solving
- Independent
- Teamwork
- Time management
- Workplace safety
Timeline
Tire Shop Foreman
Sullivan Tire and Auto Service
02.2024 - 12.2024
Tire Technician
Sullivan Tire and Auto Service
03.2016 - 02.2024
Tire Technician
Pete's Tire Barns
03.2010 - 02.2016
Shipping Lead
PGi
11.2009 - 02.2010
Warehouse Shipper
PGi
06.2005 - 11.2009